Case Study: Nimble Works achieves faster problem resolution and better user experience with eG Innovations

NIMBLE uses eG Enterprise for everything: from quick IT environment checks to large enterprise deployments

Nimble Works (NIMBLE) is a workplace IT consultancy founded in 2016 that helps medium-to-large organizations enable secure, high-performing remote work through automation, security, and IT performance monitoring. Drawing on their founders’ enterprise consulting experience, NIMBLE faced customers’ need for an end-to-end monitoring solution that could quickly pinpoint root causes in complex Citrix and virtual environments to avoid costly downtime.

NIMBLE partnered exclusively with eG Innovations to deliver eG Enterprise as a single-pane-of-glass monitoring platform. Deployments across finance and travel customers (supporting thousands of concurrent Citrix users) delivered faster root-cause isolation, reduced MTTR, and better end-user experience—often implementing in days—and gave customers confidence and measurable productivity and uptime improvements.

Nimble

Dieter Boonen

Workplace Architect & Co-Founder