Case Study: The Depository Trust & Clearing Corporation achieves simplified IT monitoring and faster problem detection with eG Innovations' eG Enterprise

World's largest Financial Transaction Settlement Firm Reduces Complexity of IT Infrastructure Monitoring with eG Enterprise

The Depository Trust & Clearing Corporation (DTCC), the global utility that settles nearly $2 quadrillion in securities transactions annually, needed to guarantee zero downtime across multiple geographically dispersed data centers and hundreds of servers and thousands of desktops. Despite a lean IT staff, DTCC had become overwhelmed by a mix of redundant monitoring tools and sought a cleaner, automated way to track and correlate business service performance across physical and virtual environments.

DTCC deployed eG Enterprise as a single pane of glass for more than 1,200 IT components and ~700,000 metrics, integrating with NetCool for event logging while relying on eG for event correlation and root-cause analytics. The solution sped problem identification (including JVM hangs), eliminated many custom scripts by embedding executables in agents, improved QA and development visibility, and simplified administration—delivering better staff efficiency and continued 100% availability as DTCC rolls out VDI.

The Depository Trust & Clearing Corporation

Marc Berliner

System Director