Case Study: Radboudumc achieves end-to-end workplace monitoring with eG Innovations eG Enterprise

Radboudumc boosts end-to-end workplace monitoring with eG Innovations across 500+ applications

Radboud University Medical Center (Radboudumc) needed comprehensive, end-to-end monitoring for its workplace environment to ensure the stability critical for patient care, especially during its migration to Windows 10. Their previous solution provided limited insight, so they sought a more complete view of the entire IT chain. They turned to eG Innovations and implemented its eG Enterprise solution integrated with Microsoft SCOM.

The eG Innovations solution provided Radboudumc with deep, proactive insight into its IT environment, allowing problems to be identified and resolved before users were affected. The implementation included extensive dashboards and the ability to read security logs, which helped the Service Desk quickly resolve issues like account lock-outs. As a result, Radboudumc gained a solid foundation for IT continuity and has expanded its use of eG Enterprise to monitor cloud services and web portals, ensuring excellent performance for its staff and patients.

Radboudumc