Case Study: Homepoint achieves proactive digital workspace performance assurance with eG Innovations eG Enterprise Cloud on AWS

Homepoint moves 90% of workforce WFH in 9 days with eG Innovations

Homepoint, a major US wholesale mortgage lender, needed to assure the performance of its mission-critical cloud desktops to support a seamless digital experience for its users. Their challenge was to proactively monitor their entire environment to prevent issues, including the need to secure web-based communications and monitor drive space to avoid disruptions. They turned to the vendor eG Innovations and selected their eG Enterprise Cloud solution running on AWS.

eG Innovations implemented its eG Enterprise Cloud solution, which provided Homepoint with a secure, unified monitoring platform offering proactive alerting and deep visibility into their Citrix Cloud and AWS environments. The results included a vastly simplified and accelerated transition to a work-from-home model, with Homepoint moving 90% of its workforce in just nine days. The solution also prevented developer interruptions by proactively monitoring desktop drive space, ensuring business process improvements were not wasted.

Homepoint