Case Study: BlinkMobile achieves 24/7 proactive monitoring and rapid root-cause diagnosis with eG Innovations

BlinkMobile Adopts eG Enterprise for its Infrastructure Management

BlinkMobile, a leading mobile payments and applications provider in Asia, runs a heterogeneous, mission-critical data center supporting partners like Citibank and MasterCard. With servers and applications spanning Solaris, Linux, Windows, WebLogic, Oracle and in‑house mobile services, BlinkMobile needed an end-to-end monitoring solution beyond basic up/down network checks to quickly identify root causes and protect service delivery.

BlinkMobile deployed eG Innovations’ eG Enterprise suite, which was installed and configured in about a week to monitor servers, databases, middleware, gateways, routers and firewalls. Lightweight agents, real‑time web dashboards and SMS/email alerts enabled remote, 24/7 proactive monitoring and rapid root-cause diagnosis—reducing the need for dedicated overnight staff, cutting downtime, speeding troubleshooting to minutes, and improving overall service quality and ROI.

BlinkMobile

Tay Huey En

Chief Technology Officer