Case Study: Dura Vermeer achieves increased user satisfaction and improved IT performance with eG Innovations' eG Enterprise

Increasing User Satisfaction Through Proactive Monitoring And Performance Analytics

Dura Vermeer, a leading Dutch construction and engineering firm, moved to Building Information Modeling (BIM) and a Citrix-based private cloud to support distributed collaboration across projects. As IT became critical to core processes, users began experiencing performance problems and outages, creating a need for an early‑warning monitoring solution to ensure reliable remote access, fast application response and continuous availability.

Dura Vermeer implemented eG Enterprise with support from INISI, deploying agent-based, end-to-end monitoring across Citrix, hypervisors, databases, servers and storage; the proof of concept was operational within days. The solution delivered proactive alerts and deep diagnostics that sped up detection and root‑cause analysis, improved application and infrastructure performance, increased IT operational efficiency and raised user satisfaction.

Dura Vermeer

Hans Aalbers

ICT Director