Case Study: Samsung achieves 30% cost savings and faster issue resolution with Sumo Logic

AI platform thrives with huge data intake

Samsung Electronics’ Bixby AI platform faced rapidly growing data volumes that made debugging, performance monitoring, and cost-effective data management increasingly difficult. The team found their prior cloud tools limited for deep analysis and needed a scalable solution to handle larger datasets while improving customer experience.

By adopting Sumo Logic’s SaaS log-analytics platform across AWS and GCP, Bixby now ingests about 35 TB of logs daily and is used by roughly 550 engineers. Powerful queries, dashboards, machine-learning alerts and data tiering cut analysis time, boosted cross-team collaboration and service quality, and delivered about 30% cost savings.

Samsung

Youngjip Kim

Executive Vice President and Head of the AI Team