Touchpoint Group B2B Case Studies & Customer Successes

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Touchpoint Group is ISO 27001 certified. All their platforms are tested and audited against the highest security standards worldwide. Touchpoint Group offers solutions designed to drive consumer acquisition and engagement, improve business performance and create stakeholder advocacy for B2C enterprise companies in financial services, insurance, telecommunications, retail and more.

Case Studies

Showing 20 Touchpoint Group Customer Success Stories

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ANZ improves customer satisfaction and NPS with Touchpoint Group's TouchpointCX

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ANZ achieves agile customer communication at scale with TouchpointMX

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Fonterra achieves multi-channel loyalty success with Touchpoint Group’s TouchpointMX Loyalty

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Fujifilm boosts trade engagement and loyalty with Touchpoint Group’s TouchpointMX Loyalty

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a general insurance company improves customer experience and reduces churn with TouchpointCX from Touchpoint Group

Green Cross Health boosts online bookings and site engagement with Touchpoint Group

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Hastings Direct Services Ltd. reduces churn risk with Touchpoint Group

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a major insurance brand achieves proactive real-time insights with Touchpoint Group’s Ipiphany

JPMorgan Chase & Co. improves mobile app performance with Touchpoint Group

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Kings Plant Barn boosts digital engagement with Touchpoint Group

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a large tier 1 bank reverses declining NPS with Touchpoint Group’s Touchpoint Ipiphany

a global logistics company unlocks real-time customer insights with Touchpoint Ipiphany

a market research agency accelerates survey coding and analysis with Touchpoint Group’s Ipiphany

Mercury Energy launches Mercury Perks loyalty program with Touchpoint Group's TouchpointMX CRM and Loyalty platform

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a major New Zealand retailer achieves stronger loyalty and repeat purchases with Touchpoint Group

Paper Plus Group boosts email engagement and revenue with Touchpoint Group

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a retail B2C company proves email marketing ROI with Touchpoint Group’s TouchpointMX

Samsung NZ boosts retail staff engagement and sales with TouchpointMX by Touchpoint Group

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a tier 1 bank identifies the root cause of a 19-point NPS drop with Touchpoint Group's Ipiphany

Walmart improves eCommerce experience and retention with Touchpoint Group

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