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Visit WebsiteAMEOS Group - Customer Case Study
AMEOS Group
Stefan Wollschläger
Head of Personnel and Organizational Development
Spectos GmbH
Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide with customized solutions in the areas of customer service, quality management, employee management and operations in the development, control and optimization of their service quality. Spectos expert teams enable companies to collect and analyze targeted, high-quality data in real time and make it available for the daily improvement of service processes in online cockpits and apps at the touch of a button. This is achieved with a lean, flexible and agile approach to collaboration.
Case Studies
Showing 40 Spectos GmbH Customer Success Stories
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Hoang Hai Yen
Director of Customer Service
Lack of End-to-end Transparency in the Delivery Process
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