Case Study: Klinikum Bad Salzungen improves employee satisfaction insights with Spectos GmbH’s online survey solution

Klinikum Bad Salzungen - Customer Case Study

Klinikum Bad Salzungen GmbH, a healthcare provider in southern Thuringia, wanted to replace its 2012 paper-based employee satisfaction survey with a faster, clearer online version. The clinic asked Spectos GmbH to create a survey that staff could complete at work or at home, with the option to pause, save, and return later.

Spectos GmbH designed and managed the online employee survey, streamlined the questionnaire, and provided unique access codes so each employee could participate only once. It also added a department-linked feedback tool, giving the clinic immediate visibility into responses. As a result, Klinikum Bad Salzungen gained better insight into employee satisfaction across departments and was able to improve employee relations.

Klinikum Bad Salzungen

Andreas Möller

Quality Management/ Organisation Development