Case Study: AMEOS Group improves employee satisfaction with Spectos GmbH’s multi-channel surveys

AMEOS Group - Customer Case Study

AMEOS Group, one of the leading healthcare providers in the DACH region with 15,700 employees across 95 facilities, wanted to improve its annual employee surveys. Paper questionnaires were often interrupted during busy hospital work, surveys were forgotten, and limited anonymity raised confidentiality concerns, leaving the company with poor-quality feedback. AMEOS turned to Spectos GmbH for a more reliable employee satisfaction survey approach.

Spectos GmbH implemented a tailored digital multi-channel employee survey solution that employees could access via smartphone, tablet, or PC. The survey included a start-stop function, anonymous access keys, and customized question paths for different wards, while results fed into a real-time Healthcare Cockpit for instant reporting and analysis. This eliminated time-consuming manual evaluation and gave AMEOS immediate insights into employee sentiment across locations, helping managers respond faster and improve working conditions and staff retention.

AMEOS Group

Stefan Wollschläger

Head of Personnel and Organizational Development