Case Study: Samsung helps a tile retailer improve inventory management and customer experience with Insight

Retailer Transforms Employee and Customer Experiences With Samsung Devices

Samsung, a retail tile company with 140 stores across 31 states, was struggling with outdated pen-and-paper operations that made inventory management slow and inefficient. The company turned to Insight for a technology upgrade, looking for a more modern way to support associates and improve the customer experience, using Samsung devices as part of the solution.

Insight implemented Samsung Galaxy Tab Active Pro handhelds and supported rollout through device imaging and Microsoft Intune setup. With Insight and Samsung, store associates gained real-time stock visibility, barcode scanning, and better inventory management, which improved the customer experience and reduced rollout costs by cutting freight shipping and imaging labor.

Samsung