Conduent B2B Case Studies & Customer Successes

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Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and their diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Case Studies

Showing 91 Conduent Customer Success Stories

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BP achieves global learning consistency with Conduent Learning Services

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BP doubles access to learning with Conduent Learning Services

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Caltrans improves HOV/HOT lane compliance and traffic flow with Conduent Vehicle Passenger Detection System

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Caltrans improves HOV lane enforcement with Conduent Vehicle Passenger Detection System

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Carreteras de Cuota Puebla increases transit access with Conduent Transportation’s interoperable fare and fleet management technology

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Church & Dwight achieves an 11% reduction in claims costs with Conduent RightOpt Private Exchange

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County Government in Tennessee achieves $1.3 million in future benefit cost savings with Conduent dependent eligibility verification

DREAL Bourgogne-Franche-Comté improves HOV enforcement and carpooling insights with Conduent VPDS

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Fortune 500 Manufacturing Corporation reduces severance costs with Conduent Severance Solution

a global ecommerce company cuts issue escalation time by 75% with Conduent Customer Experience Management

a global financial services firm identifies risk and completes an internal investigation with Conduent foreign language translation services

a global financial services consulting firm cuts eDisclosure costs by 30% with Conduent

a global health care company achieves a smooth corporate split with Conduent HR & Learning Solutions

a global logistics company achieves 40% cost savings with Conduent customer experience management

Global Pharmaceutical Manufacturer achieves proactive compliance and risk mitigation with Conduent eCommunications Monitoring

Top 3 Global Electronics Company improves in-store sales and service with Conduent Learning Services

Leading Technology and Retail Company achieves 25% lower temp worker costs with Conduent Learning Services

a global risk management company saves $2M annually with Conduent's print and fulfillment services

a top-10 bank achieves 67% cost reduction and 99%+ quality with Conduent automation and right-shoring

a top-10 bank achieves 67% lower mortgage audit costs with Conduent automation and right shoring

Global Technology Company trains 100,000 retail sales professionals with Conduent Learning Services

a leading global technology company delivers OS training in 10 weeks with Conduent Learning Services

the Government of Puebla modernizes BRT fare collection with Conduent Transportation

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Government of South Australia boosts Adelaide transit with Conduent contactless ticketing

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Hauts-de-France Mobilités improves multimodal travel with Conduent Transportation’s PassPass platform

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Hertz achieves reduced training costs with Conduent learning services

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International Cruise Line Company achieves $8.5M in annual sales growth with Conduent customer experience management

Klang Valley Mass Rapid Transit modernizes ticketing and rider experience with Conduent Transportation

a large health insurer recovers billions in subrogation savings with Conduent

a large U.S. bank saves $11M annually with Conduent lockbox automation

a largest financial institution achieves more efficient, accurate mortgage processing with Conduent OCR technology

a Fortune 50 company cuts legal invoice spend with Conduent Legal Invoice Analytics

a leading airline achieves mobile learning at scale with Conduent

a leading AmLaw 100 law firm saves over $5 million in document review costs with Conduent Viewpoint Assisted Review

a leading auto finance company achieves scalable high-efficiency loan servicing with Conduent

a leading aviation company achieves 87% faster compliance reporting with Conduent's Robotic Process Automation

a leading bank in North America improves remittance processing with Conduent

a leading energy company strengthens learning and performance capabilities with Conduent Learning Services

a leading energy company improves learning operations with Conduent Learning Services

a leading energy company achieves rapid regulatory compliance audit completion with Conduent mobile review solution

a leading energy company accelerates regulatory compliance audit with Conduent's mobile review solution

a leading energy company expedites regulatory compliance audit with Conduent's mobile review solution

a leading equipment rental company reduces operating costs by 20% with Conduent Learning Services

a leading financial institution streamlines Bloomberg Chat eDiscovery with Conduent

a leading financial institution streamlines Bloomberg chat eDiscovery with Conduent

a leading financial services firm cuts document review by 86% with Conduent CategoriX

a leading Fortune 100 company achieves 80% automation in enrollment processing with Conduent

a leading Fortune 100 defense contractor reduces healthcare and retirement costs with Conduent

Leading Global Technology Company improves global sales performance support with Conduent Learning Services

a leading global technology company achieves scalable retail sales training and higher Net Promoter Scores with Conduent Learning Services

a major health insurer reduces claims cycle time with Conduent's intelligent claims processing

a leading health plan company reduces handle time and boosts patient satisfaction with Conduent

a leading health plan company streamlines outbound communications with Conduent

Bucks County, Pennsylvania achieves chronic disease self-management savings with Conduent Healthy Communities Institute

Leading Multinational Software Corporation boosts partner training with Conduent Virtual Instructor-Led Training

a leading pension plan company reduces $1B in liabilities with Conduent Pension De-Risking

a leading robotic process automation company achieves 100% accuracy in training administration with Conduent RPA

a leading state toll agency achieves 99.9% toll collection accuracy and on-time AET launch with Conduent Transportation

a leading telephonic triage company improves COVID-19 care direction with Conduent nurse triage protocols

a leading travel company improves regional transit convenience with Conduent Transportation and the Oùra ticketing system

a leading U.S. bank cuts SCRA review costs and accelerates compliance with Conduent

Los Angeles County Metropolitan Transportation Authority reduces congestion with Conduent ExpressLanes solution

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a major European telecom provider achieves 53% increase in sales with Conduent web chat

a major health plan recovers $9M in missed COB savings with Conduent

a major health plan recovers $9M in missed COB savings with Conduent

a major health plan company achieves 15X faster open enrollment processing with Conduent Document Management and Automation

a major insurance company achieves 20% cost reduction and 48-hour turnaround with Conduent's centralized digital mailroom

a major multinational packaging company meets SAR deadlines faster and at lower cost with Conduent

a major rental car company achieves 94.5% document processing automation with Conduent Intelligent Automation

a major rental car company delivers better customer support with Conduent

Major Transport Company modernizes leadership development with Conduent Learning Services

a major U.S. bank achieves lower-cost, higher-performing care and collections with Conduent

a major U.S. health plan achieves over $1.2 billion in credit balance recoveries with Conduent

Maryland State Highway Administration achieves safer work zones with Conduent Transportation speed enforcement

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Midwest Based Manufacturer drives down health care costs and boosts employee engagement with Conduent BenefitWallet

MO HealthNet reduces opioid overuse with Conduent SmartPA

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a multinational technology company improves new hire orientation cost effectiveness with Conduent Learning Services

Rigas Satiksme modernizes Riga transit fare collection with Conduent Transportation

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SEPTA improves fare payments and rider experience with Conduent open payments

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SNCF Transilien reduces ticket fraud and manages higher traveler volumes with Conduent MT-CAB validation gates

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Société de transport de l'Outaouais expands contactless transit with Conduent Transportation

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South Carolina Department of Social Services achieves federally certified child support modernization with Conduent

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Suncor Energy reduces learning costs and co-employment risk with Conduent Learning Services

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SunTrust Bank improves call center performance and customer satisfaction with Conduent Learning Services

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TEC expands public transit use and streamlines mobility with Conduent Transportation

Turner Construction Company improves performance management and OSHA compliance with Conduent Learning Services

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a U.S.-based rental and leasing company reduces GDPR compliance costs with Conduent Compliance and Risk Solutions

a U.S. County Police Department reduces collisions and speeding with Conduent automated photo enforcement

a U.S.-based financial institution settles litigation quickly with Conduent managed document review

United Way of South Hampton Roads improves community health with Conduent HCI Platform

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Urban Community of Marseille Provence Métropole modernizes multimodal ticketing with Conduent Atlas®

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