Case Study: a leading airline achieves mobile learning at scale with Conduent

Conduent Helps #3 Airline Fly High with Mobile Learning

A major airline faced the challenge of adapting its employee training for a global, mobile workforce that operated largely outside of traditional offices. The airline lacked the internal standardization and resources to effectively develop and implement a mobile learning strategy. To address this, they partnered with Conduent Learning Services for expert guidance and to develop a solution for on-demand, digitally interactive learning.

Conduent implemented a comprehensive mobile learning strategy focused on people, processes, technology, content, and measurement. The solution involved selecting a web-responsive development tool that integrated with the airline's existing systems and creating a versatile template for courses accessible on any device. The partnership, built on thorough research, led to the successful preparation for a pilot program for two courses, with confidence for a larger roll-out to its 80,000 global learners. The airline praised Conduent for its strategic expertise and for sourcing internal experts to add significant value.