Case Study: a global risk management company saves $2M annually with Conduent's print and fulfillment services

Lifting and shifting print and fulfillment operations for a global risk management company

A global risk management company faced challenges with its costly and inefficient internal print and mail operations. The company's three facilities required large capital investments, relied on outdated equipment and manual processes, and lacked transparency into job status and costs. They partnered with Conduent for its customer communication and print fulfillment services to save money and improve capabilities.

Conduent implemented a customized "lift and shift" solution, transitioning all operations to its production facility in Lynnfield, MA. They implemented a Command and Control workflow platform for full visibility and process automation. As a result, the client saved over $2 million annually by closing its internal centers, gained full cost visibility, and achieved higher quality and improved service levels through Conduent's technology.