Case Study: a U.S.-based financial institution settles litigation quickly with Conduent managed document review

High Speed Document Review Helps Client Successfully Settle Litigation

A U.S.-based financial institution faced the challenge of reviewing 4.8 million complex documents from over 100 custodians within a strict 12-week court deadline. The data was spread across multiple eDiscovery platforms, and the initial scope was poorly defined, making the task overwhelming. The institution turned to Conduent for its managed review services to address this high-stakes litigation.

Conduent implemented a solution that involved quickly staffing over 400 lawyers across three cities and managing the entire review process across eight different databases. They established defensible workflows, provided daily progress metrics, and handled complex privilege reviews. As a result, Conduent enabled the on-time review of all 4.8 million documents and the production of 2.8 million of them, which contributed to the client achieving a favorable settlement within the three-month timeframe.