Case Study: BP doubles access to learning with Conduent Learning Services

BP - Customer Case Study

The customer, BP, a global energy company with 97,000 employees, faced challenges in scaling its product training to meet growing demand. They needed to move beyond classroom-based training to implement innovative, accessible, and compelling 24/7 learning solutions for its dealers and resellers to keep pace with technical advancements. Conduent partnered with them to address these needs.

Conduent implemented the Learning Zone, an online multimedia learning management platform. This solution featured an entitlement engine for managers and self-service registration for third parties, which streamlined administration. As a result, BP doubled user access within three years, saw course offerings multiply by 650%, and achieved consistent completion ratios over 70%. Conduent's solution directly contributed to optimizing sales force performance, with the platform's most active users being the top performers.

BP