Case Study: Société de transport de l'Outaouais expands contactless transit with Conduent Transportation

Société de transport de l'Outaouais - Customer Case Study

The Société de transport de l’Outaouais (STO), the public transport operator for Gatineau, Quebec, sought to deploy a highly innovative and reliable contactless ticketing solution. The challenge was to implement a system that could support network growth and improve service offerings, a task for which they engaged the vendor, Conduent Transportation.

Conduent Transportation successfully implemented its contactless ticketing system, making Gatineau the first city in North America to offer such a solution. The results were exceptional, with the system running smoothly for over 20 years and seamlessly supporting numerous network expansions and technological upgrades. The solution's measurable impact includes an availability rate of 100% for nearly a decade and the facilitation of two million daily validations, demonstrating its profound reliability and role in the province-wide adoption of Conduent's systems.

Société de transport de l'Outaouais