Case Study: Suncor Energy reduces learning costs and co-employment risk with Conduent Learning Services

Suncor Energy - Customer Case Study

Conduent helped Suncor Energy, which faced challenges with a large temporary workforce and a lack of ongoing professional development. The client lacked in-house instructional design expertise and was experiencing constant churn of knowledge and co-employment risks from its heavy reliance on contractors.

Conduent implemented a managed services model, replacing Suncor's temporary staff with a dedicated Conduent team. This solution provided Suncor with deep learning expertise, a custom instructional design methodology, and support for a major systems implementation. The results included a 25% cost saving in the first year, a significant reduction in co-employment risk, and improved scalability to meet learning demands across the business.

Suncor Energy