Case Study: a leading global technology company delivers OS training in 10 weeks with Conduent Learning Services

Global Technology Company - Customer Case Study

The client, a leading global technology company, was challenged with the rapid deployment of new smartphone operating system training for its retail sales force. Their need for an extensive face-to-face training bill of materials had to be met while the OS itself was still in development. The company engaged Conduent to provide a solution for this critical and time-sensitive project.

Conduent conducted a Rapid Strategy Assessment and delivered a comprehensive suite of over 31 training materials in just 10 weeks. This success allowed Conduent to displace the incumbent vendor and subsequently become the client's sole provider of eLearning, executing an innovative strategy for localization on the subsequent projects.