Case Study: a Fortune 50 company cuts legal invoice spend with Conduent Legal Invoice Analytics

Transforming a Fortune 50 company’s legal invoice submission and review process

A leading Fortune 50 company was struggling with an inefficient legacy system to manage legal invoices from its panel law firms. After implementing new billing guidelines to control costs, the old software was too slow and inaccurate, causing the company to pay non-compliant fees. The client sought a new solution from Conduent to gain greater accuracy, enforce its guidelines, and achieve deeper analytical insights into its legal spending.

Conduent implemented its Legal Invoice Analytics (LIA) solution to automate the invoice review process. The platform was configured with the client's specific guidelines to quickly flag non-compliant fees and discrepancies. The results for the client, achieved within nine months, included a 220% ROI, over $500,000 in reduced spend, 100% accuracy in identifying violations, and a 75% faster turnaround time for paying law firms, all while ensuring consistent application of its billing rules.