Case Study: a global health care company achieves a smooth corporate split with Conduent HR & Learning Solutions

Global Health Care Company - Customer Case Study

A global health care company faced significant challenges when it decided to separate its pharmaceuticals division into a new, independent entity. With many unknowns surrounding the split, the company needed to ensure a smooth transition of benefits for tens of thousands of employees. They engaged their long-time vendor, Conduent, leveraging its experience and Best Practices Toolkit to navigate the complex project without disrupting ongoing operations.

Conduent implemented a comprehensive solution that included detailed planning, data replication, and strong vendor management. The team used a single HRIS system for both companies under a transition agreement, replicated all benefit plans, and managed the transfer of complex employee data. The result was a successful split with very few issues, enabling both companies to conduct open enrollment seamlessly and maintain accurate ACA compliance. The client's HR Operations Director praised Conduent for doing an "absolutely fantastic job," highlighting the vendor's role as a great partner for over 20 years.