Conduent
91 Case Studies
A Conduent Case Study
The California Department of Transportation (Caltrans) faced the challenge of enforcing HOV/HOT lane compliance on its high-traffic roadways. Existing methods, which relied on human roadside observers (HROs) visually checking vehicles at high speeds, were difficult and highly inaccurate, leading to a significant number of violations going undetected and lost potential revenue. Caltrans partnered with Conduent to pilot the Conduent Vehicle Passenger Detection System (VPDS) to automate this enforcement process.
Conduent implemented a system using cameras, illuminators, and advanced computer vision algorithms to automatically detect the number of occupants in a vehicle. The pilot results demonstrated that Conduent's VPDS achieved over 95% accuracy in identifying single-occupant vehicles (SOVs), a massive improvement over the HROs' accuracy rate of approximately 36%. This exposed a violation rate of 11.65%, highlighting the system's potential to significantly improve enforcement, increase roadway throughput, and recover substantial lost revenue.