Case Study: a multinational technology company improves new hire orientation cost effectiveness with Conduent Learning Services

Multinational Technology Company - Customer Case Study

A multinational technology company with 128,000 global employees needed a more flexible and cost-effective approach to its New Hire Orientation (NEO). The client's challenge was that their mandatory 2.5-day classroom session was not accessible to all new hires and required a costly in-person refresher course for some employees. They partnered with Conduent Learning Services to address this.

Conduent developed a blended learning solution by leveraging the client's existing program. The solution included an online guide with HTML pages, video content, and training simulations created with Captivate, which focused on practical case studies and best practices. This approach by Conduent provided a more cost-effective and scalable learning solution, enabling effective just-in-time and refresher training while expanding the reach and impact of the original program.