Case Study: a global financial services consulting firm cuts eDisclosure costs by 30% with Conduent

Transforming eDisclosure Technology Deployment to Meet Global Banking Industry Needs

A U.S.-based global financial services consulting firm, managing eDiscovery for its banking clients, faced significant challenges with cross-border data privacy rules, complex international litigation, and a lack of standardized technology. They needed a more effective way to handle their clients' eDisclosure needs and turned to Conduent for its flexible eDisclosure technology and services.

Conduent implemented its proprietary Viewpoint review platform in a flexible, multi-faceted solution. This included deploying it behind the client's U.S. firewall, as a hosted solution in a UK data center, and as a mobile on-site service for countries with strict data laws like China and Switzerland. This approach provided standardized workflows, ensured compliance with global data privacy rules, and eliminated data transfer issues. The solution delivered over 30% in cost savings for the consulting firm's banking clients, which was directly passed on to them.