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Visit WebsiteHow Alabama Orthopaedic Clinic increased collections, decreased denials and reduced days in AR
Alabama Orthopaedic Clinic
Dean Brown
Chief Executive Officer
Waystar
Waystar delivers innovative technology solutions that simplify and unify the revenue cycle to enable healthcare organizations to collect more and reduce the cost and effort of managing payer reimbursement and patient billing and payments. Improving the financial health of their clients enables them to focus on their goals, patients, and communities.
Case Studies
Showing 74 Waystar Customer Success Stories
A health system’s journey to reduce revenue leaks + maximize reimbursement
AnMed Health
Samantha Evans
Director of Revenue Cycle
Apria Healthcare - Customer Case Study
Apria Healthcare
David Renouf
Director of Billing Operations for Patient Pay Revenue Cycle
Arête Healthcare Solutions Leverages Claims Management Solutions to Keep Revenue Growing
Arête Healthcare Solutions
Shelly Ringgold
Billing and Collections Manager
Specialty practice optimizes claims management with waystar: selects clearinghouse for efficient, high-volume claims processing environment
Arizona Digestive Health
Marlea Standley
Billing Supervisor
Atlantic Health System - Customer Case Study
Atlantic Health System
Danielle Pieloch
Executive Director Of Patient Access
Driving consistent policies and procedures across the health system
Atrium Health
Chris Kiser
Vice President, Patient Financial Services
Redesigned revenue cycle for best practice performance
Aultman Hospital
Melissa Rigdon
Executive Director of Healthcare Information Management
Revenue collection up 42% and first-pass payment rate up 15%
Austin Radiological Association
Dan O’Meara
Revenue Cycle Director
Health system automates claim status queries to insurers’ web portals and improves cash flow by millions while reducing AR days
Avera Health
Mary Wickersham
Vice President of Central Business Office Services
Baptist Health - Customer Case Study
Baptist Health
Donna Ghobadi
Vice President of Revenue Cycle and Managed Care
72% Decrease in Denial and 93% Boost in Productivity at BAYADA Home Health Care
BAYADA Home Health Care
Will Boyd
Director of Home Health Reimbursement Services
Driving consistent policies and procedures across the health system
BJC HealthCare
Deploys technology to optimize payer payments
Capital Anesthesia Billing Services
Stacy Humphries
Accounts Receivable Supervisor
Pediatric specialty practice leverages technology to efficiently capture patient payment
Children’s Eye Physicians
Briana Pierce
Director of Patient Services
Streamlining denial management processes across the health system and creating efficient procedures by leveraging advanced insights
CHRISTUS Health
Ryan Thompson
Vice President, Revenue Cycle
Cincinnati Children's Hospital Medical Center - Customer Case Study
Cincinnati Children's Hospital Medical Center
Charlie Baverman
Assistant Vice President of Billing Operations
Improves operational efficiency and performance
Clinical Revenue Management Services
Janna Aiken
Billing Director
Columbia Gorge Family Medical - Customer Case Study
Columbia Gorge Family Medical
Kathryn Doan
Billing Manager
A pathology lab’s journey to maintain clean claims + improve efficiency
CPA Lab
Diana Lynn McMichael
Director of Revenue Cycle Management
Emergency Mobile Health Care - Customer Case Study
Emergency Mobile Health Care
Justin James
Chief Technology and Revenue Officer
Multi-Site practice keeps focus on faster reimbursement
Excel Eye Center
Brittney Wachter
Business Manager
Automation enables organization to reach new levels of efficiency and increase patient payments revenue
Family Health Care Medical Group
Tabitha Hickerson
Billing Supervisor
How a health system recovered hundreds of thousands of dollars in four months with Charge Integrity
Floyd Medical Center
Joe McLendon
Assistant Director of Revenue Integrity
Health system combines nine vendors into a seamless program
Geisinger Health System
Dan Angel
Associate Vice President, Revenue Cycle Management
A health system’s journey to speed up self-service patient payments + slash call volume
Great River Health
Shannon Leffler
Manager of Patient Financial Services & Patient Billing
Leveraging predictive analytics to create an optimized insource/outsource program
Gwinnett Medical Center
Kathy Dougherty
VP, Revenue Cycle Management
Harbors Home Health & Hospice - Customer Case Study
Harbors Home Health & Hospice
Nicole Caffall
Lead Biller
$12.9 Million Delivered from Revenue Cycle Revamp
Health System
Healthcare Provider Solutions - Customer Case Study
Healthcare Provider Solutions
Mark Cannon
CFO
Hospice of Cincinnati - Customer Case Study
Hospice of Cincinnati
Kim Kuebler
Medicare Billing Supervisor/Manager
Billing services provider simplifies claim management + boosts efficiency
In2itive Business Solutions
Melanie Howitt
Transition & Implementation Manager
Integrated Behavioral Health Network - Customer Case Study
Integrated Behavioral Health Network
Jessica Jankowski
Chief Operations Officer
John Muir Health Drives game changing denial reduction
John Muir Health
Josh Welch
Executive Director of Revenue Cycle
Kelsey-Seybold Clinic - Customer Case Study
Kelsey-Seybold Clinic
Sherry Dade
Ambulatory Care Administrator
Large multi-specialty practice and ASC offers broad spectrum of healthcare services with high volume of complex and diverse claims
Little Rock Diagnostic Clinic
Tina Elliott
Specialist
Medicount - Customer Case Study
Medicount
Kathy Dudley
Director of Operations
Mercy improves patient collections with Waystar-Epic integration
Mercy Health
Betty Wikoff
Vice President of Patient Access
Unified Agency Management for $7m collection improvement
Mercy Health
Patrick Flynn
Vice President Revenue Cycle and Support Services
Midwest Health Systems - Customer Case Study
Midwest Health Systems
Waystar enabled Mount Sinai Health System to consolidate clearinghouses and bring revenue cycle management into a single service
Mount Sinai
Nestor Diaz
Director of Revenue Cycle
How Waystar enabled Naveris to handle aggressive growth while providing the flexibility to add additional solutions as needed
Naveris
Lori Pletcher
Enrollment Specialist
How Waystar enabled New Bedford to improve workflows, achieve greater revenue cycle visibility + business intelligence while reducing denials
New Bedford
Caity Liggon
Director of Billing
Expanding practice uses Waystar to strengthen revenue cycle
North Atlanta Primary Care
How leveraging Waystar’s predictive analytics to create an optimized insource/outsource program increased payment collection + reduced cost to collect
Northside Hospital Orthopedic Institute
Kathy Dougherty
Vice President/Revenue Cycle Management
Novant Health Identifies $7.5 Million in Recoverable Net Revenue in Just 15 Months
Novant Health
Harriett Johnson
Assistant Director, Revenue Integrity
Streamlining eligibility, claims and remit processes to accelerate payments and cashflow
Oasis Counseling
Lauren Adamczak
Vice President
How Waystar enabled Pagosa Springs Medical Center to manage both commercial and government claims on a single, unified platform
Pagosa Springs Medical Center
Debbie Campbell
Director of Revenue Cycle
$12.9 Million Delivered from Revenue Cycle Revamp
Patient Financial Services
Healthcare system achieves goals of increasing patient collections while simplifying and expanding patient payment options
Piedmont Healthcare
Leah McTague
VP of Revenue Cycle
Fast-growth urgent care provider needs new patient payment process tailored to its unique challenges
Piedmont Urgent Care by WellStreet
Dave Crussell
Chief Executive Officer
Preferred Home Health Care - Customer Case Study
Preferred Home Health Care
Tonya Lukas-Hallman
Billing Manager
Multi-specialty provider group leverages care estimation solution to improve billing and improve collections
Prima CARE
Stephanie Pacheco
CPC, Billing Department Supervisor
How Waystar enabled Proliance Surgeons to increase productivity without increasing headcount + reduce costs around patient statements and patient payments
Proliance Surgeons
Jessica Weathers
Director of Revenue Cycle
How Waystar enabled Prosthetics & Orthotics Group to reduce denials, implement analytics and streamline billing operations
Prosthetics & Orthotics Group
Michelle Harper
Operations Manager
Firm builds strength for the future with improved revenue cycle management
Reading Hospital Medical Group
How switching back to Waystar increased cash flow and reduced AR days
Rehab at Home
Joyce Spencer
Billing Coordinator
Renown Health - Customer Case Study
Renown Health
Kara Martinezmoles
VP of Revenue Cycle
Blending technologies: Integrating a clearinghouse and practice management system to enhance the bottom line
Rockford Orthopedic Associates
Cathy Matthews
EMR Implementation Lead
Automated payment reconciliation improves productivity and cash flow
Saint Francis Health System
Bryan Byrd
Financial Analyst
Designing a consolidated vendor system for SCL Health
SCL Health
SCP Health - Customer Case Study
SCP Health
Keith Cantrell
Chief Revenue Officer
How Waystar enabled Shields Health Care Group to remain the value provider in their market, reduce bad debt + cut down on denials
Shields Health Care Group
St. Anthony’s Hospice - Customer Case Study
St. Anthony’s Hospice
Jodie Conrad
Director of Operations
Hospital increases collections and productivity with automated patient estimation
St. Francis Hospital
Linda Glass
Patient Access Service Director
Stanford Children’s Health - Customer Case Study
Stanford Children’s Health
Andrew Ray
Director of Professional Revenue Cycle
Federally Qualified Health Center improves revenue metrics to support their mission of serving the community
Sterling Health
Rick Grant
Chief Financial Officer
National leader in sub-specialty leverages analytics to drive process improvements, conduct targeted training and increase net collections by 4%
Texas Retina Associates
Bill Koch
Administrative Director
Leveraging data analytics to work smarter, not harder: Gaining efficiencies and increasing revenue
The Center for ENT
Melanie Beltran
Administrator
Hawaii’s largest health system reduces write-offs 96% by automating claim status verification process using web-sourced data
The Queen's Medical Center
Jodilyn Mafua
Operations Manager for Hospital Billing
Waystar enabled UCHealth to automate accounts, decrease denials, and improve service times
UCHealth
Kerre Valtierra
Senior Director of Operations for Patient Line, Ambulatory Referral and Authorization
Optimizing patient collections: A strategic imperative for practice
Urology of Greater Atlanta
Cheris Craig
Chief Administrative Officer
Doubles growth while reducing costs and AR days with improved technology
Vibra Healthcare
Kraig Couture
Senior Vice President of Revenue Cycle
Yuma Regional Medical Center Achieves $36 Million Increase in Net Revenue
Yuma Regional Medical Center
David Willie
Chief Financial Officer
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