Waystar B2B Case Studies & Customer Successes

AdventHealth achieves 88%+ same-day cash posting and $1B monthly realized cash with Waystar Remit Deposit Management

AdventHealth

Matthew Brodis

Corporate Director of Reconciliation Services

Advocate Health improves financial clearance and reduces denials with Waystar

Advocate Health

Advocate Health achieves 90% touchless authorization processing with Waystar

Advocate Health

Advocate Health improves patient financial care with Waystar

Advocate Health

Alabama Orthopaedic Clinic improves collections, cuts denials and reduces days in AR with Waystar

Alabama Orthopaedic Clinic

Dean Brown

Chief Executive Officer

AnMed Health achieves $1.68M in additional payments and a 4:1 ROI with Waystar

AnMed Health

Samantha Evans

Director of Revenue Cycle

Apria Healthcare achieves $6.5M in annual collections and 75% less agency management time with Waystar’s Agency Manager

Apria Healthcare

David Renouf

Director of Billing Operations for Patient Pay Revenue Cycle

Arête Healthcare Solutions achieves faster cash flow and 33–61% reduction in AR >60 days with Waystar

Arête Healthcare Solutions

Shelly Ringgold

Billing and Collections Manager

Arizona Digestive Health achieves automated, high‑volume claims processing and eliminates manual EOB work with Waystar

Arizona Digestive Health

Marlea Standley

Billing Supervisor

Atlantic Health System achieves 50%+ faster prior-authorization submissions and 97% DAR clearance with Waystar

Atlantic Health System

Danielle Pieloch

Executive Director Of Patient Access

Atrium Health boosts collections by $11M+ and uncovers $75M in presumptive charity with Waystar

Atrium Health

Chris Kiser

Vice President, Patient Financial Services

Aultman Hospital reclaims $5.9M in missing charges and automates 25K AR transactions with Waystar

Aultman Hospital

Melissa Rigdon

Executive Director of Healthcare Information Management

Austin Radiological Association achieves 42% increase in revenue collection and 15% improvement in first-pass payment rate with Waystar

Austin Radiological Association

Dan O’Meara

Revenue Cycle Director

Avera Health achieves $20.6M in accelerated cash flow with Waystar Claim Monitoring

Avera Health

Mary Wickersham

Vice President of Central Business Office Services

Baptist Health achieves over $250K annual savings and 98.5%+ clean-claims rate with Waystar

Baptist Health

Donna Ghobadi

Vice President of Revenue Cycle and Managed Care

BAYADA Home Health Care achieves 72% reduction in denials and $3.7M recovered with Waystar

BAYADA Home Health Care

Will Boyd

Director of Home Health Reimbursement Services

BJC HealthCare achieves $17.8M annual collection improvement with Waystar Agency Manager

BJC HealthCare

BrightSpring Health Services improves eligibility accuracy and reduces open enrollment disruptions with Waystar

BrightSpring Health Services

Capital Anesthesia Billing Services achieves $3.1M in recovered denials and a 99.1% clean claims rate with Waystar

Capital Anesthesia Billing Services

Stacy Humphries

Accounts Receivable Supervisor

Centerstone improves revenue cycle visibility and efficiency with Waystar

Centerstone

Children’s Eye Physicians achieves $77K in auto-collected patient revenue and saves an FTE with Waystar Greenlight

Children’s Eye Physicians

Briana Pierce

Director of Patient Services

CHRISTUS Health achieves streamlined denial management and a 1% annual collections lift with Waystar's AR Manager

CHRISTUS Health

Ryan Thompson

Vice President, Revenue Cycle

Cincinnati Children's Hospital Medical Center achieves 50% reduction in clearinghouse costs and $400K annual savings with Waystar

Cincinnati Children's Hospital Medical Center

Charlie Baverman

Assistant Vice President of Billing Operations

Clinical Revenue Management Services achieves 99.9% clean claims rate, $19.3M recovered and reduced AR days with Waystar

Clinical Revenue Management Services

Janna Aiken

Billing Director

Columbia Gorge Family Medical achieves faster claims submissions and 70% fewer denials with Waystar

Columbia Gorge Family Medical

Kathryn Doan

Billing Manager

Corewell Health improves patient access and coverage detection with Waystar

Corewell Health

Corewell Health explores RCM innovation and improves patient access with Waystar

Corewell Health

CPA Lab achieves a 98% clean-claim rate and faster payments with Waystar

CPA Lab

Diana Lynn McMichael

Director of Revenue Cycle Management

Ellie Mental Health turns revenue cycle data into action with Waystar analytics

Ellie Mental Health

Emergency Mobile Health Care achieves 30% higher collections and doubles billing capacity with Waystar

Emergency Mobile Health Care

Justin James

Chief Technology and Revenue Officer

Erlanger Health boosts accuracy and efficiency with Waystar

Erlanger Health

Excel Eye Center achieves faster reimbursement and a 63% reduction in AR days with Waystar

Excel Eye Center

Brittney Wachter

Business Manager

EyeSouth Partners and USPh improve revenue cycle efficiency with Waystar AI

EyeSouth Partners

EyeSouth Partners boosts RCM efficiency with Waystar

EyeSouth Partners

Family Health Care Medical Group achieves faster collections and 60% less manual work with Waystar

Family Health Care Medical Group

Tabitha Hickerson

Billing Supervisor

Floyd Medical Center recovers $644K in missing charges and boosts revenue integrity with Waystar Charge Integrity

Floyd Medical Center

Joe McLendon

Assistant Director of Revenue Integrity

Frederick Health improves MEDITECH revenue cycle integration with Waystar

Frederick Health

Frederick Health achieves seamless EHR integration and faster claims reinstatement with Waystar

Frederick Health

Frederick Health speeds prior authorization approvals with Waystar Authorization Manager

Frederick Health

Geisinger Health System achieves 39% increase in outsourced active AR yield and 3:1 ROI with Waystar Agency Manager

Geisinger Health System

Dan Angel

Associate Vice President, Revenue Cycle Management

Genesis HealthCare System improves utilization management and CDI with Waystar AI-powered capabilities

Genesis HealthCare System

Great River Health achieves faster digital payments and 60% fewer patient calls with Waystar

Great River Health

Shannon Leffler

Manager of Patient Financial Services & Patient Billing

Gwinnett Medical Center achieves $2.6M in annual collections and 30% improved vendor performance with Waystar

Gwinnett Medical Center

Kathy Dougherty

VP, Revenue Cycle Management

Harbors Home Health & Hospice achieves 65% reduction in AR days with Waystar

Harbors Home Health & Hospice

Nicole Caffall

Lead Biller

400+M Net Patient Revenue Health System Achieves $12.9M Revenue Recovery with Waystar Charge Integrity & Denial Avoidance

Health System

Healthcare Provider Solutions achieves streamlined Medicare claim management and reduced denials with Waystar Medicare Management

Healthcare Provider Solutions

Mark Cannon

CFO

Hospice of Cincinnati achieves 95% reimbursement and 62% reduction in AR days with Waystar's Medicare Enterprise

Hospice of Cincinnati

Kim Kuebler

Medicare Billing Supervisor/Manager

In2itive Business Solutions achieves 4X faster payments and 80% reduction in manual work with Waystar

In2itive Business Solutions

Melanie Howitt

Transition & Implementation Manager

in2itive Business Solutions streamlines RCM and boosts efficiency with Waystar

In2itive Business Solutions

Infirmary Health strengthens CDI accuracy with Waystar Prebill Intelligence

Infirmary Health

Integrated Behavioral Health Network reduces AR by up to 60% and recovers over $1M with Waystar

Integrated Behavioral Health Network

Jessica Jankowski

Chief Operations Officer

John Muir Health achieves 99.3% payer revenue yield and 40% denial reduction with Waystar

John Muir Health

Josh Welch

Executive Director of Revenue Cycle

Kelsey-Seybold Clinic achieves higher upfront patient collections and a stronger revenue cycle with Waystar

Kelsey-Seybold Clinic

Sherry Dade

Ambulatory Care Administrator

Little Rock Diagnostic Clinic achieves a 3% revenue increase and accelerated cash flow with Waystar

Little Rock Diagnostic Clinic

Tina Elliott

Specialist

Medicount achieves 98.75% clean claim rate and 12.66-day average to pay with Waystar

Medicount

Kathy Dudley

Director of Operations

Medicount reduces denials and protects revenue with Waystar

Medicount

MedQuest Associates achieves faster payments and increased cash flow with Waystar

MedQuest Associates

Sherri Marini

Senior Manager Revenue Cycle AR & Billing

Mercy Health achieves 12% increase in point-of-service collections with Waystar's Epic Benefits integration

Mercy Health

Betty Wikoff

Vice President of Patient Access

Mercy Health achieves $7M collections improvement and unifies agency management with Waystar Agency Manager

Mercy Health

Patrick Flynn

Vice President Revenue Cycle and Support Services

Midwest Health System recovers $949,000+ in Medicare transfer DRG underpayments with Waystar

Midwest Health Systems

Mount Sinai Health System cuts average days to payment by 39% with Waystar

Mount Sinai

Nestor Diaz

Director of Revenue Cycle

Naveris achieves 25% improvement in payer payments and scalable claims processing with Waystar

Naveris

Lori Pletcher

Enrollment Specialist

New Bedford achieves streamlined workflows, enhanced revenue-cycle visibility, and reduced denials with Waystar

New Bedford

Caity Liggon

Director of Billing

Nimble unlocks capacity and accelerates denial recovery with Waystar

Nimble

North Atlanta Primary Care achieves 58% reduction in average AR days and 70% revenue growth with Waystar

North Atlanta Primary Care

Northside Hospital Orthopedic Institute achieves 30% improved vendor performance and $2.6M annual collections with Waystar

Northside Hospital Orthopedic Institute

Kathy Dougherty

Vice President/Revenue Cycle Management

Novant Health achieves $7.5M in recoverable net revenue in 15 months with Waystar Charge Integrity

Novant Health

Harriett Johnson

Assistant Director, Revenue Integrity

Novocure streamlines revenue cycle and patient financial care with Waystar

Novocure

Oasis Counseling achieves faster payments and cleaner claims with Waystar

Oasis Counseling

Lauren Adamczak

Vice President

Pagosa Springs Medical Center achieves 98% first-pass clean claim rate and cuts denials to 9% with Waystar

Pagosa Springs Medical Center

Debbie Campbell

Director of Revenue Cycle

Patient Financial Services achieves $12.9M recovered revenue and 50% write-off reduction with Waystar

Patient Financial Services

Permian Regional Medical Center simplifies revenue cycle management with Waystar

Permian Regional Medical Center

Physical Therapy Billing Management boosts efficiency and cleaner claims with Waystar

Physical Therapy Billing Management

Healthcare system achieves goals of increasing patient collections while simplifying and expanding patient payment options

Piedmont Healthcare

Leah McTague

VP of Revenue Cycle

Piedmont Healthcare streamlines revenue cycle management with Waystar

Piedmont Healthcare

Piedmont Healthcare achieves faster, more accurate prior authorizations and stronger appeals with Waystar Early Adopter solutions

Piedmont Healthcare

Piedmont Urgent Care by WellStreet achieves 75% reduction in bad debt and faster, no-touch patient payments with Waystar

Piedmont Urgent Care by WellStreet

Dave Crussell

Chief Executive Officer

Preferred Home Health Care achieves a 99.4% clean claim rate and $4.1M in recovered claims with Waystar

Preferred Home Health Care

Tonya Lukas-Hallman

Billing Manager

Prima CARE boosts upfront collections by $100K and improves billing transparency with Waystar Care Estimator

Prima CARE

Stephanie Pacheco

CPC, Billing Department Supervisor

Prisma Health accelerates patient access with Waystar’s real-time authorization automation

Prisma Health

Prisma Health scales prior authorizations with Waystar

Prisma Health

Proliance Surgeons achieves 33% productivity gain and $200K/year savings with Waystar

Proliance Surgeons

Jessica Weathers

Director of Revenue Cycle

Proliance Surgeons boosts denial recovery and centralizes billing with Waystar

Proliance Surgeons

ProScan Imaging achieves 4.3% lower denial rate and 66% reduction in AR days with Waystar

ProScan Imaging

Daniel Barber

Executive Director, Revenue Cycle

Prosthetics & Orthotics Group achieves 98% first-pass clean claims rate and same-day denial resolution with Waystar

Prosthetics & Orthotics Group

Michelle Harper

Operations Manager

The Reading Hospital Medical Group achieves a 65% drop in claim rejections and a 63% reduction in rejected gross charges with Waystar

Reading Hospital Medical Group

Rehab at Home achieves increased cash flow and reduced AR days with Waystar

Rehab at Home

Joyce Spencer

Billing Coordinator

Renown Health achieves a 21% increase in patient payments and 50% reduction in AR days with Waystar

Renown Health

Kara Martinezmoles

VP of Revenue Cycle

Rockford Orthopedic Associates achieves 38% fewer claim rejections and 37% higher staff productivity with Waystar

Rockford Orthopedic Associates

Cathy Matthews

EMR Implementation Lead

Rotech prevents denials and uncovers coverage earlier with Waystar

Rotech

Sadler Health Center achieves a 98.2% clean claim rate and major staff time savings with Waystar

Sadler Health Center

Joanna Musser

Revenue Cycle Manager

Saint Francis Health System achieves 88% faster bank reconciliation and improved cash flow with Waystar Remit and Deposit Management

Saint Francis Health System

Bryan Byrd

Financial Analyst

SCA Health simplifies revenue cycle management with Waystar

SCA Health

SCL Health achieves $20.5M annual collection improvement and 26% lower collection costs with Waystar Patient Pay Optimization

SCL Health

SCP Health achieves faster, fuller patient payments and improved patient financial care with Waystar

SCP Health

Keith Cantrell

Chief Revenue Officer

Shields Health Care Group achieves $807K+ bottom-line improvement by cutting denials and bad debt with Waystar

Shields Health Care Group

Spectrum Eye Care streamlines revenue cycle management with Waystar

Spectrum Eye Care

St. Anthony’s Hospice achieves 53% fewer rejected claims and a 95% clean-claim rate with Waystar (Medicare Enterprise)

St. Anthony’s Hospice

Jodie Conrad

Director of Operations

St. Francis Hospital achieves a 37% increase in collections with Waystar Patient Estimation

St. Francis Hospital

Linda Glass

Patient Access Service Director

Stanford Children’s Health achieves 30% higher collection rates and 20% more reimbursement within 45 days with Waystar

Stanford Children’s Health

Andrew Ray

Director of Professional Revenue Cycle

Sterling Health achieves 2% net revenue increase and faster cash flow with Waystar

Sterling Health

Rick Grant

Chief Financial Officer

TeamHealth achieves higher denial prevention and appeal productivity with Waystar AI-powered automation

TeamHealth

Texas Retina Associates achieves 4% increase in net collections, 31% fewer AR days and 60% fewer denials with Waystar Perform (Waystar)

Texas Retina Associates

Bill Koch

Administrative Director

The Center for ENT achieves faster reimbursement (37% reduced charge lag, 34% quicker payments) with Waystar Perform (Waystar)

The Center for ENT

Melanie Beltran

Administrator

The Queen's Medical Center achieves 96% reduction in write-offs and $5M cash-flow improvement with Waystar Claim Monitoring

The Queen's Medical Center

Jodilyn Mafua

Operations Manager for Hospital Billing

U.S. Digestive Health achieves faster payments and stronger patient care with Waystar

U.S. Digestive Health

U.S. Digestive Health simplifies revenue cycle operations with Waystar

U.S. Digestive Health

UCHealth cuts prior-authorization denials 46% and saves up to $720K in FTE costs with Waystar Prior Authorization Suite

UCHealth

Kerre Valtierra

Senior Director of Operations for Patient Line, Ambulatory Referral and Authorization

University Hospitals improves revenue cycle efficiency and patient financial experience with Waystar

University Hospitals

Urology of Greater Atlanta achieves faster, automated patient collections and streamlined revenue-cycle efficiency with Waystar Payments

Urology of Greater Atlanta

Cheris Craig

Chief Administrative Officer

US Physical Therapy improves denial management and cash performance with Waystar

US Physical Therapy (USPh)

Vibra Healthcare achieves doubled claims volume, lower costs, and reduced AR days with Waystar

Vibra Healthcare

Kraig Couture

Senior Vice President of Revenue Cycle

WakeMed reduces prior authorization burden with Waystar

WakeMed

Yuma Regional Medical Center achieves $36M net revenue increase with Waystar

Yuma Regional Medical Center

David Willie

Chief Financial Officer

Waystar B2B Case Studies & Customer Successes

Case Studies

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