Case Study: The Center for ENT achieves faster reimbursement (37% reduced charge lag, 34% quicker payments) with Waystar Perform (Waystar)

Leveraging data analytics to work smarter, not harder: Gaining efficiencies and increasing revenue

The Center for ENT, a seven-physician multi-site practice in the Houston area that submits 2,000–2,500 diverse claims per month, needed better visibility into revenue drivers, fewer front-end errors, and faster reimbursement. The Center for ENT selected Waystar and implemented Waystar Perform to slice claims data, identify top codes, and pinpoint operational bottlenecks across its revenue cycle.

Using Waystar Perform, the practice now runs accurate reports in minutes, benchmarks performance, and uses weekly analytics to drive front- and back-office training and intake fixes (e.g., subscriber ID corrections). As a result, The Center for ENT reduced charge lag by 37% and cut days from claims submission to payment by 34% in four months, while shrinking reporting time from about five hours to under 30 minutes and improving overall revenue-cycle efficiency.

The Center for ENT

Melanie Beltran

Administrator