Case Study: Alabama Orthopaedic Clinic improves collections, cuts denials and reduces days in AR with Waystar

How Alabama Orthopaedic Clinic increased collections, decreased denials and reduced days in AR

Alabama Orthopaedic Clinic, a 20-physician practice in Mobile, Ala., needed to consolidate two clearinghouses into a single, web-based solution to improve efficiency, cash flow and revenue. After evaluating options (Navicure, now Waystar), the clinic selected Waystar for its ease of use, strong EHR partnership and promise of seamless integration during the 5010 conversion.

Waystar implemented its cloud-based clearinghouse and revenue-cycle tools with auto-syncing to the clinic’s EHR, eligibility checks, flexible dashboards and fast client support. The switch caused no disruption to cash flow and delivered measurable results: month-to-month collections rose ~10%, denial rate declined 20%, days in AR dropped 7%, and time spent responding to claim rejections decreased 40%, allowing staff to be redeployed to revenue-generating work.

Alabama Orthopaedic Clinic

Dean Brown

Chief Executive Officer