Case Study: Little Rock Diagnostic Clinic achieves a 3% revenue increase and accelerated cash flow with Waystar

Large multi-specialty practice and ASC offers broad spectrum of healthcare services with high volume of complex and diverse claims

Little Rock Diagnostic Clinic (LRDC), a roughly 50‑provider multi‑specialty practice with an ambulatory surgery center, struggled with high volumes of complex, diverse claims (UB‑04, 1500 and ASC X23 837) processed by separate billing teams. Needing to replace paper‑based, manual workflows and gain real‑time visibility into claim status, LRDC selected Waystar’s cloud‑based revenue cycle technology to unify and streamline its clinic and ASC billing.

Waystar delivered a unified platform with real‑time claim status, online editing, automated worklists and denial/rejection workflows, enabling staff to prioritize and act immediately. The solution let four employees handle the workload previously requiring six, reduced follow‑up waits from 30/60/90 days to immediate action, and accelerated cash flow—boosting revenue by approximately 3%.

Little Rock Diagnostic Clinic

Tina Elliott

Specialist