Case Study: Capital Anesthesia Billing Services achieves $3.1M in recovered denials and a 99.1% clean claims rate with Waystar

Deploys technology to optimize payer payments

Capital Anesthesia Billing Services faced slow, paper-heavy claims processing, poor end-to-end tracking and a backlog of claims over 120 days that hindered cash flow and biller productivity. The practice selected Waystar for its end-to-end claims and denial management capabilities—deploying Waystar’s Claims Manager, Denial and Appeal Management and Remit Management—to address complex anesthesiology billing and streamline payer connections.

Waystar automated payer enrollments and electronic claims, added clinical and payer-specific edits to prevent denials, and provided denial routing, appeal tools and support that improved staff training and workflow. As a result, Waystar helped recover $3.1M in inappropriately denied claims in 12 months, achieve a 99.1% clean claims rate, shorten denial-research and appeal times (from 15–45 minutes to about 10–15 minutes), and support faster payer turnaround and average AR of roughly 30–34 days.

Capital Anesthesia Billing Services

Stacy Humphries

Accounts Receivable Supervisor