Case Study: Arête Healthcare Solutions achieves faster cash flow and 33–61% reduction in AR >60 days with Waystar

Arête Healthcare Solutions Leverages Claims Management Solutions to Keep Revenue Growing

Arête Healthcare Solutions, a nationwide billing services company supporting more than 100 provider clients and processing over 21,000 claims per month, faced a sluggish revenue cycle due to a slow, paper-based clearinghouse that failed to deliver ERAs, left rejections unexplained, and forced time-consuming manual workarounds. Director of Billing Karen Annone and her team needed a more responsive claims management partner and selected Waystar’s claims and remittance management solutions.

Waystar implemented a phased, cloud-based, paperless solution that automated workflows, enabled real-time denial and rejection handling, and allowed resubmission directly within the platform, moving Arête from weekly paper processing to daily electronic worklists. As a result, Arête accelerated cash flow and reduced the percentage of AR greater than 60 days across its client base by 33–61%, delivering measurable revenue improvements for its clients.

Arête Healthcare Solutions

Shelly Ringgold

Billing and Collections Manager