MadCap Software B2B Case Studies & Customer Successes

MadCap Software is a trusted resource for the thousands of companies around the globe that rely on its solutions for single-source multi-channel authoring and publishing, multimedia, and translation management. Whether delivering technical, policy, medical, marketing, business, or human resources content, MadCap’s products are used to create corporate intranets, Help systems, policy and procedure manuals, video tutorials, knowledge bases, eBooks, user guides, and more to any format, including high-end print, online, desktop or mobile.

Actel Uses MadCap Flare to Reduce Production Time by 50 Percent and Enhance Customer Experience

Actel Corporation

Case Farley

senior technical writer

Actuarial Resources Corporation - Customer Case Study

Actuarial Resources Corporation

Matt Danda

System Documentation Analyst

AVST Uses MadCap Flare to Replace Four Documentation Applications, Eliminate the Need for a CMS, and Cut Project Time in Half

Applied Voice & Speech Technologies, Inc

Chris Sullivan

director of training and documentation

ARCOM Uses MadCap Flare to Streamline Delivery of Print Documentation and Online Help for Construction Specifications Software

ARCOM

Gregory Owens

Senior QA Engineer

ASCON - Customer Case Study

ASCON

Anastasia Pustovova

Technical Writer

AthenaHealth Inc - Customer Case Study

AthenaHealth Inc.

Peggy Spencer

technical writer

Autotask - Customer Case Study

Autotask

Angela Richer

Manager of Documentation and Localization

Avaloq - Customer Case Study

Avaloq

Jeremy White

Head of Technical Communication

AVST - Customer Case Study

AVST

Chris Sullivan

Director of Training and Documentation

BA Insight - Customer Case Study

BA Insight

Pat D’Ambrosio

Documentation Lead

Basys Modernizes, Streamlines Web-based Content Delivery Using MadCap Flare

basys Inc

Adrienne Pugh

technical writer

Blackbaud - Customer Case Study

Blackbaud

Denise Kadilak

Information Architect

Blue Coat Systems - Customer Case Study

Blue Coat Systems

Chris Freeman

Senior Technical Writer

BRE Group - Customer Case Study

BRE Group

Peter Giblin

Business System Analyst

Carnegie Mellon University Instructors Use MadCap Flare to Teach Software Documentation Best Practices

Carnegie Mellon University

Tracey DePellegrin Connelly

Adjunct instructors

CCC Information Services Uses Hosted MadCap Feedback Service to Optimize Online Help and Reduce “How-To” Inquiries by up to 30 Percent

CCC Information Services

Riyaz Adamjee

manager of communications services

cleverbridge - Customer Case Study

Cleverbridge

Andrew Smith

Technical Writer

CM Labs Simulations - Customer Case Study

CM Labs Simulations

Vrej Hezara

Technical Writer

Competitive Capabilities International - Customer Case Study

Competitive Capabilities International

Karen Miller

CMS Specialist

Compressus - Customer Case Study

Compressus

Pam Coca

Documentation Manager

Conga Delivers Award-Winning Responsive HTML5 Content and Cuts Project Time by Up to 75% Using MadCap Flare

Conga

Andrea Maliska

Director, Product Education and Customer Experience

Consistent Image - Customer Case Study

Consistent Image

Jim Hodson

Director of Marketing and Communications Strategy

Creative Interactive Ideas Uses MadCap Flare to Cut Development of Multi-Channel Training Content by Nearly Half

Creative Interactive Ideas

Debbie Richards

founder and president

Cymphonix - Customer Case Study

Cymphonix

Kathi Hennebry

senior technical writer

DNV GL - Customer Case Study

DNV GL

Gary Etzel

Technical Communications Manager

Ektron - Customer Case Study

Ektron

Mark Metcalfe

Documentation Director

eLearning Innovation - Customer Case Study

eLearning Innovation

Laurie Pulido

founder and president

EzGlobe - Customer Case Study

EzGlobe

Jean-Baptiste Daian

co-founder and president

Fellowship Technologies - Customer Case Study

Fellowship Technologies

Tara Coulson

manager of education services

Fitness First Group - Customer Case Study

Fitness First Group

Alex Johnson

IT training lead

FOX Racing Shox Modernizes Online User Manuals and Service Website Using MadCap Flare

FOX Racing Shox

Daniel Green

technical communications manager

GFI Software - Customer Case Study

GFI Software

Jason Micallef

Technical Communications Manager

GPRO Cuts Authoring and Translation Time Up to Six-Fold Using MadCap Lingo and Flare

GPRO Technologies

Daniel Ng

manager of knowledge management

Hewlett Packard Enterprise - Customer Case Study

Hewlett Packard Enterprise

Yvonne Baynash

Information Engineering Manager

Humber College Uses MadCap Flare to Deliver Online Humanities Course Linked to Blackboard and Supplemental CD

Humber College

George Byrnes

Professor

Ellie Mae - Customer Case Study

ICE Mortgage Technology

Scott Simpson

Director, Technical Publications

Illumina - Customer Case Study

Illumina

Lynn M. Carrier

Associate Director, Content Process and Technology

Instrumentation Laboratory - Customer Case Study

Instrumentation Laboratory

Steve Gramolini

technical writer

Intelerad Ensures Content Consistency and Compliance with MadCap Flare

Intelerad

Marc Paquette

Technical Writer

Intentional Design Inc. - Customer Case Study

Intentional Design Inc.

Rahel Bailie

President of Intentional Design, former board member of the Society of Technical Communication (STC), and Current chair of the Canada West Chapter of CM Pros.