PagerDuty

PagerDuty’s operations performance platform helps companies increase reliability. By connecting people, systems and data in a single view, PagerDuty delivers visibility and actionable intelligence across global operations for effective incident resolution management. PagerDuty has over 80 platform partners, and is trusted by Fortune 500 companies and startups alike, including Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others.

Case Studies

Showing 121 PagerDuty Customer Success Stories

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Adopt-a-Pet.com Keeps Their Systems Pup and Running With PagerDuty

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American Eagle Outfitters Taps PagerDuty to Transform Incident Management

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Anaplan’s Journey to Operational Excellence with PagerDuty

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Australian Bank Supercharges Deployments and Automates Compliance Measures with PagerDuty

Australian Retail Giant Delivers Always-On Digital Experience using PagerDuty

PagerDuty Drives Auto Trader UK’s Incident Response

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Backcountry Delivers Exceptional Customer Experiences Using PagerDuty

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PagerDuty Fuels BlaBlaCar’s Shift Towards Real-Time Operations

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Brightcove Providing Reliable Video Solutions with PagerDuty

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Brink’s Secures Scalability with PagerDuty Runbook Automation Self-Hosted

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Bukalapak Reduces Incident Response SaaS Spend by 10 percent with PagerDuty

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PagerDuty Helps Fintech BukuWarung Reduce Response Time by 83%

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Bulletproof Enables Customer Cloud Migration with PagerDuty

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Cambridge Cognition Uses PagerDuty to Help Save Lives

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Casumo Goes All-In on PagerDuty for Digital Operations Management

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Change Healthcare Automates Diagnosis, Triage & Resolution with PagerDuty

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PagerDuty Helps CTC Transform Operations in a Remote World

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Claranet Partners With PagerDuty to Achieve Real-Time Operations

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Cloudflare Reduces Mean-Time-To-Action to Seconds with PagerDuty

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With PagerDuty Code.org Reaches Millions of Young Coders

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Codeship Helps Companies Launch Software with Ease using PagerDuty

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Datadog Puts DevSecOps in Action With PagerDuty

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DraftKings Scores Touchdown With PagerDuty

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Ecobee Improves Team Health and Productivity With PagerDuty

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Empower Work uses PagerDuty to Scale Text Support Line For Workers

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eToro Trades Manual Processes for Real-Time Operations With PagerDuty

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Evernote Remembering Everything with PagerDuty

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ezCater Dishes Out Real-Time Operations With PagerDuty

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Signal Sciences Addresses Security Anomalies Quickly Keeping Customer Data Safe With Pagerduty

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Flixbus Drives Operational Efficiency With PagerDuty

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Fog Creek Software Better Software Through Better Alerting

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PagerDuty Paying Dividends for Form3’s Digital Payment Platform

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Fortune 500 FinServ Company Automates With PagerDuty

FreedomPay Uses PagerDuty Runbook Automation Self-Hosted As Extension of Next Level Platform Engineering

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Leading Fintech Company Funding Circle Uses PagerDuty to Help Scale Growth

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Global Bank Partners With PagerDuty to Migrate to the Cloud

Global Staffing Company Recruits PagerDuty to Manage Its Digital Operations

Global Technology Company Uses PagerDuty to Navigate Real-Time Operations

GLOBO Relies on PagerDuty to Help Bridge Communication Gaps

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Glovo Delivers a Consistent Customer Experience With PagerDuty

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GREE - Customer Case Study

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Groupon Improving Reliability So Customers Can Buy Anything Anytime Anywhere

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Groww Opts for PagerDuty for a Better DevOps Experience

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Guidewire Drives Cloud Migration and Customer Support with PagerDuty

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Honeycomb’s Improved Incident Management Process Removes Bottlenecks and Leads to Rich Results Across the Organization

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PagerDuty Enables a New Level of Incident Response for Hyland Software

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PagerDuty Enables Sustainable Growth for IAG Loyalty

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IBM Smarter Workforce provides powerful visibility to their teams and improves the incident management lifecycle with PagerDuty

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IG Trades Rigid Processes for Reliability, Flexibility, and Agility With PagerDuty

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IHS Markit Centralizing Incident Management With PagerDuty & ServiceNow

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PagerDuty Helps Premium Indian Streaming Company Reduce Noise by 60 Percent and Eliminate 470k Events Annually

With PagerDuty Indiana University delivers a higher quality of service and improves the lives of on-call employees

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Invoca Expands Use of PagerDuty to Manage Incident Urgency and Escalation

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With PagerDuty Jeppesen is able to respond more quickly to the needs of their customers, increasing overall uptime

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John Lewis & Partners Taps PagerDuty to Power Always-On Retail Experiences

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Knightscope Relies on PagerDuty to Keep Their Robots Rolling

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How Three of the World’s Leading Travel Companies Are Building More Resilient Customer Experiences

Loblaw Partners With PagerDuty to Implement Full-Service Ownership

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How PagerDuty Enabled Loft Orbital to Achieve Incident Response Lift Off

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Lonely Planet Helping Travelers Plan a Trip of a Lifetime with PagerDuty

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MLS Making Every Moment Available for Fans

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City Government Expects 250% ROI in 3 Months with PagerDuty

Manheim Improves Product Agility and Empowers Collaborative Teamwork With the Help of Pagerduty

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Mary’s Meals Serves Up PagerDuty to Maintain Its Mission

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Monzo Banks on PagerDuty to Improve Customer Experience

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mTOMADY Expanding the Reach of Healthcare to Underserved Countries

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Multinational Technology Company Chooses PagerDuty to Transform Customer Service

NAMI Partners with PagerDuty to Deliver Critical Mental Health Resources

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NAMI Uses PagerDuty To Safeguard and Expand Critical Mental Health Resources

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Nelnet Increases Uptime Boosts Employee Productivity and Reduces Costs With Pagerduty

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Nexleaf Analytics Uses PagerDuty to Prevent Deadly Blackouts in Hospitals Across Kenya

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How Nexleaf and PagerDuty are Monitoring Healthcare

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Nextdoor Keeps Its Own House in Order With Pagerduty

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OVO Energy Powers Digital Transformation With PagerDuty

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Own Company Leverages PagerDuty To Transform Customer Service Operations

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Oy! Indonesia Leverages PagerDuty For Operational Excellence

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Panasonic Changing Lives with PagerDuty

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Pantheon Exceeds Their 99.9% Uptime Sla With the Help of Pagerdut

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Pantheon Partners With PagerDuty to Meet Customer Support SLAs

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Parsley Health Bringing Telemedicine to the Front Lines

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Picnic Delivers Better Customer Experiences and Scales Their Operations With the Help of Pagerduty

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Ping Identity Keeping Identities Safe with PagerDuty

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Quartet Achieved a Decrease of 25% in Incidents With the Help of Pagerduty

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How Quizlet is Shifting to an Engineering Culture of Resilience and Gaining Efficiencies Along The Way

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REA Group Embraces Digital Transformation with PagerDuty

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PagerDuty Runbook Automation Self-Hosted Delivers Results for ResultsCX

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Ryanair’s Productivity Soars with PagerDuty Automation

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SailPoint Secures Digital Operations Maturity with PagerDuty

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SAP Revolutionizes Rapid Major Incident Response Processes With PagerDuty

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Self-Driving Car Company Moves Into the Fast Lane With PagerDuty

SendGrid Enhances Employee Productivity and Reduces Downtime with PagerDuty

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Simple Providing an Excellent Customer Experience with PagerDuty

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Sky Betting and Gaming Ups Its Game With Improved Real-Time Operations

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An IT Spectacle Specsavers Drives Operational Efficiency with PagerDuty Automation

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Sportradar Leverages PagerDuty to Further Drive Efficiency for the Company

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SPS Commerce Chooses PagerDuty to Keep Critical Retail Supply Chain Services Online

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Sqills Books PagerDuty to Modernize Digital Operations Management

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StumbleUpon Helping Users Discover with PagerDuty

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SundaySky Uses PagerDuty to Proactively Resolve Customer Support Incidents

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TechSoup’s Recipe to Help Nonprofits Succeed

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The Sporting Group Doubles Down on Real-Time Digital Operations With PagerDuty

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Pagerduty Headlines the Telegraph’s Digital Operations Management

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Tokopedia Automates Incident Response and Sees Greater Engineer Accountability With PagerDuty

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Deploying Emergency Responders in Underserved Communities Around the Globe

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Trek Medics Expands Critical Services with the PagerDuty Operations Cloud

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Trustpilot Gives PagerDuty a Rave Review

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Tyro Payments Automates Microservices Incident Management with PagerDuty

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Working Toward a Seamless Digital Experience with PagerDuty

(Fish) Farm-to-Table Produce With PagerDuty

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PagerDuty Brings Better Visibility to Consumer Comparison Site Verivox

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How Vodafone Is Enabling Immutable Telemetry

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VTS Reduces MTTA and MTTR While Increasing Uptime with the Help of PagerDuty

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Wehkamp Creates Shopping Magic Using PagerDuty

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William Hill Bets on Pagerduty for Incident Management

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Wooga Watching Over Monsters and Jellies with PagerDuty

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Xero Leverages PagerDuty and ChatOps to Improve Incident Response and Digital Operations

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Youth ALIVE! Uses PagerDuty for Life-Saving Response to Violence

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Youth ALIVE! Uses PagerDuty for Life-Saving Work to Prevent Community Violence

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zeebox - Customer Case Study

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ZENCONNECT Delivers Superior Support with PagerDuty’s Proactive Incident Management Platform

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Zendesk Incident Analysis That’s Less Manual, More Informative

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