Case Study: Youth ALIVE! achieves faster life-saving response and improved community violence prevention with PagerDuty

Youth ALIVE! Uses PagerDuty for Life-Saving Work to Prevent Community Violence

Youth ALIVE!, a grassroots nonprofit in Oakland, California, works around the clock to break the cycle of violence through prevention, intervention, healing, and advocacy programs. The team needed a faster way to respond to shootings, hospital cases, and other urgent situations, and turned to PagerDuty to support its life-saving, real-time operations.

PagerDuty helped Youth ALIVE! orchestrate responses across its core programs by replacing a manual process that had slowed staff down and contributed to burnout. With PagerDuty, response time was cut in half, helping the organization reach incidents within an hour, prevent retaliation, and keep more people from being harmed; Youth ALIVE! also reported a 95% rate of individuals not being re-hospitalized.

Youth ALIVE!

Paris Davis

Intervention Director