Case Study: Fastly Next-Gen WAF achieves shortened MTTA and MTTR with PagerDuty

Signal Sciences Addresses Security Anomalies Quickly Keeping Customer Data Safe With Pagerduty

Signal Sciences, a Venice Beach–based leader in web application security founded by former Etsy security engineers, helps customers detect and prioritize threats in real time. The company faced challenges with timely incident management and impact reduction, relying on manual coordination and home‑grown alerting that consumed resources and slowed responses.

By integrating PagerDuty, Signal Sciences gained unified visibility, automated notifications, and reliable escalation paths to the right subject‑matter experts. The result was shorter MTTA and MTTR, faster, more consistent incident resolution, improved team collaboration and knowledge sharing, and stronger protection of customer data while enabling the business to move more quickly.

Fastly Next-Gen WAF

Zane Lackey

CSO