Case Study: Cambridge Cognition achieves faster incident response and helps save lives with PagerDuty

Cambridge Cognition Uses PagerDuty to Help Save Lives

Cambridge Cognition, a UK-based neuroscience technology company, helps healthcare organizations measure cognitive health through digital health tools used in clinical trials. As its software handles sensitive patient data and time-critical trial information, Cambridge Cognition needed PagerDuty to provide reliable alerting, fast incident response, and escalation across its cloud and server environment.

Using PagerDuty and its API integrations, Cambridge Cognition automated alerts and escalations, including monitoring high-risk suicidal ideation survey responses and notifying clinicians immediately. With PagerDuty, the company improved response times, reduced manual review and human error, enabled easier audits, and gained more reliable uptime for clinical trial data—helping speed incident handling and potentially save lives.

Cambridge Cognition

Ricky Dolphin

Chief Technology Officer