Case Study: Youth ALIVE! achieves faster life-saving violence response with PagerDuty

Youth ALIVE! Uses PagerDuty for Life-Saving Response to Violence

Youth ALIVE! is a nonprofit dedicated to preventing violence and supporting victims through 24/7 outreach, intervention, and healing programs. Before PagerDuty, its staff managed urgent referrals and incident response manually, creating delays, stress, and the risk that critical cases could be missed.

PagerDuty helped Youth ALIVE! automate real-time incident orchestration across its programs, ensuring the right staff were notified immediately and could escalate cases as needed. With PagerDuty, the team gained faster response times, greater confidence, and more support for life-saving work, contributing to nearly 100% of violence victims not being re-hospitalized and a 90% reduction in juvenile recidivism.

Youth ALIVE!

Paris Davis

Intervention Director