Case Study: Australian Bank achieves faster deployments and automated compliance with PagerDuty

Australian Bank Supercharges Deployments and Automates Compliance Measures with PagerDuty

Australian Bank, a large Australian financial institution, was under pressure to keep pace with rapid growth, managing 7 non-production environments, 65 production applications, and more than 500 deployments a month. Its DevOps and Platform Engineering teams needed to expand automation to speed releases, improve security, and reduce manual effort, and turned to PagerDuty Runbook Automation Self-Hosted.

PagerDuty helped Australian Bank transform deployments into one-click operations, cut major release shutdowns by 85%, save about 30 minutes per deployment, and reclaim roughly 250 engineering hours per month. With PagerDuty, the bank also improved self-service access, reduced testing delays by 20–30 hours monthly, and streamlined compliance reporting so audits that once took 2–3 weeks could be completed in under a day.