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Luma Health Inc. designs and develops application software. The Company offers a health care platform that enables patient and doctor conversations including smart waitlists, referral management, actionable reminders, and web scheduling solutions.
Luma Health B2B Case Studies & Customer Successes
Case Studies
Showing 68 Luma Health Customer Success Stories
Alexander Valley Healthcare achieves 30% more patients scheduling preventive screenings with Luma Health
Alexander Valley Healthcare
Samantha Guthman
Chief Operating Officer
Alexander Valley Healthcare achieves 3.8x higher appointment conversion and 30% more preventive screenings with Luma Health
Alexander Valley Healthcare
Samantha Guthman
Chief Operating Officer
Banner Health achieves a 20% reduction in no-shows and a modern digital patient experience with Luma Health
Banner Health
Jeff Johnson
VP of Innovation and Digital Business
Benson Dermatology reduces no-shows and improves patient communication with Luma Health
Benson Dermatology
Heather Tielbur
Surgery Manager
California Sleep Solutions achieves higher appointment fill rates and improved patient satisfaction with Luma Health
California Sleep Solutions
Krystyna Castle
Marketing and Patient Services
CEENTA achieves scalable patient growth and improved online reviews with Luma Health
CEENTA
Olena Scarboro
Director of Marketing
Columbus Regional Health cuts no-shows by 40% and triples patient reach with Luma Health
Columbus Regional Health
Gayle Wilson
Senior Systems Analyst
CommuniCare achieves a seamless digital patient experience, 5,000+ bookings and 6,000 staff-hours saved with Luma Health
CommuniCare
Sean Adams
VP, Chief Performance & Innovation Officer
Community Health of Central Washington achieves higher patient engagement and $20,100 in added revenue with Luma Health
Community Health of Central Washington
Yakziry Carbajal
HR & PM Application Specialist
Cook County Health achieves scalable, multilingual patient access and reduced no-shows with Luma Health
Cook County Health
Adam Weber
Director of Clinical Ancillary Applications
Cook County Health achieves 94% patient outreach success with Luma Health's Broadcast tool
Cook County Health
Adam Weber
Director of Clinical Ancillary Applications
DENT Neurologic Institute achieves streamlined workflows and $327,300 in additional revenue with Luma Health
DENT Neurologic Institute
Shawn Ferger
Clinical Business Development Manager
Digestive Health Specialists achieves near-zero no-shows and automated patient recalls with Luma Health
Digestive Health Specialists
DeEtte Hill
Practice Administrator
Durham Nephrology Associates achieves a 72% patient response rate and faster referral scheduling with Luma Health
Durham Nephrology Associates
Amy Germann
Practice Administrator
Eye Health America achieves 888 virtual appointments and 14% capacity boost with Luma Health Telehealth
Eye Health America
Cindy Baxter
Director of Marketing
First Choice Health Centers achieves 21% fewer no-shows and nearly 43% waitlist fill with Luma Health
First Choice Health Centers
Sean Murphy
Chief Financial Officer
Franciscan Alliance achieves streamlined patient engagement and staff efficiency with Luma Health
Franciscan Alliance
Mike Higgins
Director Revenue Cycle Solutions
Gastro Health achieves timelier, patient-centered care and fewer phone calls with Luma Health
Gastro Health
Rich Weissmark
VP of Strategic Operations
GI Specialists of Georgia achieves dramatic cancellation reductions and revenue growth with Luma Health
GI Specialists of Georgia
Bill Hambsh
Practice Administrator
GPW Health Center achieves faster patient communication and reduced no-shows with Luma Health
GPW Health Center
David Calderon
Chief Operating Officer
GPW Health Center achieves $30K+ in additional revenue with Luma Health’s Automated Waitlist
GPW Health Center
David Calderon
Chief Operating Officer
Grand River Medical Group achieves increased patient accessibility and satisfaction with Luma Health
Grand River Medical Group
Kelly Goldsmith
Marketing Coordinator Project Specialist
Houston ENT & Allergy achieves $1.8M in no-show savings and 50% fewer abandoned calls with Luma Health
Houston ENT & Allergy
Chuck Leider
Chief Executive Officer
Houston Thyroid & Endocrine Specialists achieve a ninefold increase in visit capacity with Luma Health
Houston Thyroid & Endocrine Specialists
Medhavi Jogi
Co-Founder and Managing Partner
Kelsey-Seybold Clinic expands patient outreach to 200,000+ monthly patients with Luma Health
Kelsey-Seybold Clinic
Greg Hyzak
Chief Information Officer
L.O. Eye Care achieves 60% referral-to-appointment conversion with Luma Health
L.O. Eye Care
Danielle Skinner
Patient Services Manager
Large, Multi-Campus, Academic Medical Center achieves 2.4x slot utilization and expanded patient access with Luma Health
Large, Multi-Campus, Academic Medical Center
Laurel Eye Clinic achieves higher schedule utilization and increased revenue with Luma Health
Laurel Eye Clinic
Jenn Kriner
Patient Services and Call Center Manager
Leading Healthcare Company achieves 37% more referred patients seen and 39% revenue growth with Luma Health
Leading Healthcare Company
Maury Regional Health reduces no-shows and doubles appointment volume with Luma Health
Maury Regional Health
Greg Whitlock
Chief Information Officer
Meritage Medical Network achieves double-digit increases in preventive screenings with Luma Health
Meritage Medical Network
Alex Barakos
Quality Improvement Manager
Metro Vein Centers achieves 287 hours saved per month on patient intake with Luma Health
Metro Vein Centers
Patrick Macnaughton
Business Operations Manager
Middle Tennessee Urology Specialists achieves 95% referral conversion with Luma Health
Middle Tennessee Urology Specialists
Kim Bullock
Finance Manager
Mississippi Urology Clinic achieves 45% appointment-offer fill rate with Luma Health
Mississippi Urology Clinic
Patricia Sanders
Office Manager
Montefiore Health System boosts patient access and engagement with Luma Health
Montefiore Health System
Adrin Mammen
AVP, Patient Access Transformation Officer
Monterey Bay GI Consultants doubles referral throughput and saves $53,718 in call-center costs with Luma Health
Monterey Bay GI Consultants
Leslie Hoogstad
Training Specialist
Near North Health achieves 107% increase in form completion and 300% boost in diabetes program engagement with Luma Health
Near North Health
Ryan Yarrell
Director of External Affairs and Community Partnerships
North Florida Women’s Care achieves 25% more referrals, 50% fewer no-shows, and $10,000/month revenue gain with Luma Health
North Florida Women’s Care
Bill Hambsh
Chief Executive Officer
North Florida Women’s Care achieves 50% fewer no-shows and 25% more referrals with Luma Health
North Florida Women’s Care
Northfield Hospital & Clinics achieves 30% shorter hold times, nearly 15% fewer no-shows, and 80 hours/month saved with Luma Health
Northfield Hospital & Clinics
Vern Lougheed
Director of IT
Optima Dermatology converts 1 in 3 lost leads into patients with Luma Health
Optima Dermatology
Greg Traquair
Chief Technology Officer
OrthoNebraska achieves a unified digital front door and 900+ online appointments in two months with Luma Health
OrthoNebraska
Nikki Green
Senior Manager of Patient Access
Phelps Memorial Health Center achieves 98% patient reach and 90% appointment confirmations with Luma Health
Phelps Memorial Health Center
Kurt Schmidt
Director of EHR
Piedmont Access to Health Services achieves improved appointment access and higher patient satisfaction with Luma Health
Piedmont Access to Health Services
LaTonya Mays-Terry
Patient Service Representative Trainer
Pima Heart achieves 82% patient outreach response and faster referral scheduling with Luma Health
Pima Heart
Rebecca Lester
Medical Communications Manager
Ryan Health expands access for NYC’s underserved and boosts revenue by $300K with Luma Health
Ryan Health
Brian McIndoe
President & CEO
Salud Family Health Centers achieves 1,556 additional appointments in one month with Luma Health
Salud Family Health Centers
Josh Smith
Vice President of IT
Seaview Orthopaedics achieves more efficiency and better patient care with Luma Health
Seaview Orthopaedics
Micheal Gibson
Director of Marketing, Business Development, & Patient Engagement
Signature Dermatology cuts 100+ weekly calls and saves 12+ hours with Luma Health Patient Scheduling
Signature Dermatology
Kristen Boyd
Chief Operating Officer
SJ Health achieves improved patient access and $500K annual net gain with Luma Health
SJ Health
Ahad Yousuf
Strategic Projects, Quality, and BI
SleepQuest cuts no-shows and boosts patient engagement with Luma Health
SleepQuest
Robert Koenigsberg
Founder
South of Market Health Center achieves nearly $50,000 in additional revenue and 65% patient response with Luma Health’s Total Patient Engagement Platform™
South of Market Health Center
Justina Wang
IT Manager
Specialists in General Surgery achieves up to 20 hours/week saved and improved staff satisfaction with Luma Health
Specialists in General Surgery
Anita Caskey
Chief Administrative Officer
St. Paul Eye Clinic achieves faster, streamlined patient intake (15 → 4 minutes) with Luma Health
St. Paul Eye Clinic
Kristine Poindexter
Director of Operations
Sun River Health achieves 86% fewer inbound calls and a 38% increase in portal adoption with Luma Health
Sun River Health
Carlos Ortiz
Deputy Chief Operating Officer
Tenafly Pediatrics achieves 35% more sick visits and $1.8M in added revenue with Luma Health
Tenafly Pediatrics
Tom Zeug
Chief Operating Officer
The Dermatology Clinic improves patient communication and boosts efficiency with Luma Health
The Dermatology Clinic
Becky
Clinic Administrator
The Insomnia & Sleep Institute of Arizona achieves increased efficiency and improved appointment fill rates with Luma Health
The Insomnia and Sleep Institute of Arizona
Rachel Lutrell-Patel
Chief Operating Officer
Toledo Clinic Radiology Services achieves a 91 Net Promoter Score and faster referral scheduling with Luma Health
Toledo Clinic Radiology Services
Betsy Booher
Physician Services Manager
Tribe 513 fills 95% of waitlist appointments and automates scheduling with Luma Health
Tribe 513
April Bishop
Brio Live Answer Coordinator
Universal Community Health Center cuts no-shows 54% and boosts remote monitoring participation with Luma Health
Universal Community Health Center
Yamilet Avila
Clinic Supervisor
University of Arkansas for Medical Sciences achieves $138M in captured appointment revenue with Luma Health
University of Arkansas for Medical Sciences
Michelle Winfield-Hanrahan
Clinical Chief Access Officer & Associate Vice Chancellor of Access
University of Maryland Medical Center achieves 20% fewer MRI cancellations and $3.4K/month recovered with Luma Health
University of Maryland Medical Center
University of Pennsylvania Health System achieves 22.8% more survey completions with Luma Health
University of Pennsylvania Health System
Brooke E. Hefele
Lead Coordinator
Village Dermatology cuts no-shows to 0.52% and boosts referral bookings 50% with Luma Health
Village Dermatology
Reena Jogi
Co-Founder
Virginia Cardiovascular Specialists achieves 69% faster referral fill times and 290 hours/month saved with Luma Health
Virginia Cardiovascular Specialists
Julie Miller
Director
Virtua Health achieves personalized access, 3,578 Cologuard screenings and $1M staff cost savings with Luma Health
Virtua Health
Tarun Kapoor
Chief Digital Transformation Officer
Zufall Health Center achieves 1,022 cancelled appointments filled and $102,200 in revenue in six months with Luma Health
Zufall Health Center
Fran Palm
Chief Operating Officer
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