Avaya B2B Case Studies & Customer Successes

Allegiant Technology

Bryan Dancer

President and CEO

Alliance

Marc Fratus

Director of Technology

Allo Taxi

Raja Kurban

Managing Director

Ángel Mir – Portes Bisbal

Jordi Funallet

Management Controller

Ballantyne Strong

Andrew Harris

Director of IT

Berglund Construction

Carol Hall

Business Operations Manager

Beta 80

Blue Ridge Community and Technical College

Michael Byers

Vice President of IT

Blue Springs School District

Tim Jones

Director of IT

Boiron, Inc.

Maria José Paz

Responsible for purchasing

Boulder Falls Inn

Nia Ridley

General Manager

Breakthrough Urban Ministries

John Smith

Chief Administrative Officer

Bürosysteme Petric

Stefan Petric

Owner and Managing Director

Buy It Direct

James Rigg

Sales and Customer Service Director

Byram Healthcare

Nick Piecora

CIO

C3i Solutions

Michael Baker

Vice President of Telephony

Caesar Satellite

Oganez Torosyan

Head of IT-Service

Cancer Center of Iowa

Megan Johnson

Patient Access Manager

Carlisle Brass

Paul Gleave

Digital Lead

Central Islip School District

Philip Voigt

Director of Music Education and Instructional Technology

Centro de Integração Empresa Escola

Silvio Soares

Technology and Support Manager

Cerro Gordo County

Ken Bahls

Director of IT

City of Martinsville

Mike Scaffidi

Telecommunications Director

City of Redondo Beach

Chris Benson

Information Technology Director

City University London

Paulo Leal

Network Team Leader

Cogent Holdings Limited

Desmond Yuen

IT Manager

D+S Group

Bernhard Magin

Managing Director (CFO & COO)

DATAMARK

Jacob Bailon

Client Solutions Manager

Dimensiones Club

Julio González

Chief Executive Officer

Dubai Roads and Transport Authority

Ahmed Mahboub

Director of Customer Service Department, Corporate Administrative Support Services Sector

Dubai Roads and Transport Authority

Yousef Jawad

Chief Executive Officer of Services

dwell

Viv Livingstone

Customer Care Manager

ENT and Allergy Associates, LLP

Rick Keifer

Senior Director of Technology

Fiber Industries

Andrew Rosenfeld

CEO and Co-Owner

FIDSUD CDBA

Massey

IT Manager

Florius

Seif Alhamrany

Head of Advisory Team

Geneva University Hospitals

Yann Levy-Jamet

Application Advisor

GoldenCrest Assisted Living

Bob Meekins

Chief Executive Officer

Gottesman RTW Academy

Matt Baran

IT Coordinator

Grupo Marta

Frank Rosich

Director of Technology

Gtech

Nick Grey

Chief Executive Officer

HealthPlan of San Mateo

Jeff Buck

IT Operations Manager

Healthplex

Denise Munson

Operations Manager

HomeChoice

Michael Lazarus

Information and Communication Technology (ICT) Manager

Keio University

Yasuo Miyamoto

Information Technology Center

Kenton County School District

Vicki Fields

District Technology Coordinator

Kingdom Services Group

Rob Barton

IT and Innovation Director

Koch Media

Jörg Spormann

Senior ICT Manager

Kroenke Sports and Entertainment

David Burke

Chief Ticketing Officer

Laboratorios Actafarma

Jorge Navarro

Head of business development and export

Landmark Bank

Brenda Emerson

Chief Information Officer

Liberty Sport

Robin Young

Vice President

Madison County Schools

Bob Moore

CIO, Madison County Schools

MAN Truck & Bus Iberia

Antonio Caballero

IT Manager

Marine Rescue Technologies

Michael Ritchie

Founder and Owner

Marion County, Iowa

Andrew DeHaan

IT Director

McMaster University

Paula Brown-Hackett

Senior IT ManagerEnterprise Networks

National Association of Basketball Coaches (NABC)

Stephanie Whitcher

Chief Financial Officer

New York Mets

Tom Festa

Vice President of Technology

NHS Greater Glasgow And Clyde

Karen McSweeney

Telecommunications General Manager

Niagara College Canada

John Levay

Director of IT Services

Norwegian Cruise Line

Barbara Tucker

Manager, Telecommunications

O.F. Mossberg & Sons

Olivier Ford

Jacques Olivier Jr.

Chairman

Olmsted Center for Sight

Renee DiFlavio

Senior Vice President

Optimax

Brendon Parkes

IT Director

Pan Pacific Hotels Group

Tsi Lip Siong

Vice President of Information Technology

Parkar Consulting & Labs

Saroj Hange

Solutions Consultant

Placerville Union School District

Judi Whittington

Technology Coordinator

Plantronics

Ken Kannappan

Chief Executive Officer

Portuguese Interior Ministry

Colonel Vitor Judicibus

Head of Critical Communications Multidisciplinary Team

Primus Valencia

Carlos Selva

Director

Pro-Sweep

Paul DiMattia

Vice President of Finance and Operations

Radio Flyer

Tom Cesario

Senior Director of IT

Reaseheath College

Rob Brown

Head of Technical Services

San Jose Earthquakes

Dave Kaval

President

San Jose Earthquakes

Jared Shawlee

VP Sales & Strategy

Santa Brigida City Council

Victor González

IT technician

Schiedel GmbH

Christian Kraxberger

Application Engineering and Customer Service

Selectour Bleu Voyages

Jean-Pierre Lorente

General Director of Group Travel

Serept

Amir Ballaaj

Project Manager and Telecoms Engineer

SFJazz

Tom Porter

Manager, Corporate Partnerships

Siam Cement Group

Nithi Patarachoke

Vice President, Domestic Market

Singapore National Eye Centre

Charity Wai

Chief Operating Officer

South Monterey County

Christina Jimenez

Senior Director of Technology

Sparda-Bank

Stefan Bisterfeld

Head of Direct Sales

Special D Events

Holly Pangrcic

Office Manager

St. Josefs-Hospital

Martin Bosch

Chief Executive Officer

Stacey Cohen Design

Stacey Cohen

Principal Designer

Star Cruises

Henry Pang

Vice President of Information Technology

State of Montana

Jeff Unger

Voice Architect

SThree

Ed Spencer

Network and Telecoms Manager

Sushi Tei

Janice Lee

Assistant Director, Finance and Admin

Swegon

Marcel Bajramovic

System Administrator

Talabat

Chasan Mochament

Chief Operations Officer

Telekom Serbia

Dejan Ognjanovic

Head of Contact Center Development and Customer Experience

Thanachart Bank

Albert John DiMauro

Head of Non Branch Channels

The Old Mill Toronto

Steve Ladha

IT Support Specialist

The VAPF Group

Pedro Javier Soliveres Tur

Chief Executive Officer

Torrestir

Jorge Rafael

Torrestir

Transcom

Sytze Koopmans

Chief Technical Officer

TRAVALET

Joe Fox

CMO and Co-Founder

Trust Security & Fire Watch

Rudo Robinson

Vice President

United Nearshore Operations

Vittorio Dall’Omo

Financial Vice President

Valrhona

Perrine Guironnet

Customer Service Manager

Volar Mobile

Jay Nevel

Co-Founder and Chief Executive Officer

W. Bruford

Ashley Pugh

Managing Director

WBL Services

Bill Lipscomb

President

West Chester University

John Dispaldo

Emergency Management and Electronics Security Manager

WhatConverts

Jeremy Helms

Co-Founder

Xiaomi

Ramanathan Chidambaram

Head of Customer Service Operations