Case Study: Reaseheath College achieves quadrupled capacity and seamless reliability with Avaya IP Office Server Edition

Same Reliability, New Opportunities for Reaseheath College

Reaseheath College, a UK land‑based college with around 7,500 students and 540 staff, needed to replace its dependable Avaya IP Office 500 after rapid growth increased demand beyond the platform’s capacity. The IT team had to find a larger solution that would integrate with the college’s Microsoft Hyper‑V environment, avoid service disruption during the changeover, and preserve existing handsets to keep costs and retraining to a minimum.

The college upgraded to Avaya IP Office Server Edition 10.1 deployed on Hyper‑V, retained its Avaya handsets, and migrated from ISDN30 to SIP in a carefully planned three‑day live cutover with no downtime. The move more than quadrupled capacity, delivered hassle‑free installation and reduced admin effort, and unlocked new unified communications, mobility and video capabilities to support remote assessors, disaster recovery and future growth.

Reaseheath College

Rob Brown

Head of Technical Services