Case Study: Kingdom Services Group achieves reduced travel, improved collaboration and faster recruitment with Avaya video solutions

Meeting New Demands with Kingdom Services Group

Kingdom Services Group, a rapidly growing UK provider of security, facilities management, environmental protection and recruitment, needed a reliable way to reduce the travel burden of weekly board and senior management meetings and to support communication across dozens of regional offices and hundreds of customer sites. After trying variable-quality free tools, the company wanted a robust, easy-to-use video collaboration solution that could also simplify recruitment interviews and ad hoc meetings.

Evoke Telecom recommended and installed an Avaya Scopia XT5000 HD room system (with plans to add Avaya Equinox Meetings Online), enabling multi-site, high-quality video calls and simple click-to-join links for external participants. The solution cut travel time and costs, improved customer, supplier and internal collaboration, sped up recruitment with recorded interviews for managers, and gave Kingdom greater responsiveness and flexibility across the business.

Kingdom Services Group

Rob Barton

IT and Innovation Director