Case Study: Parkar Consulting & Labs achieves reliable, integrated UC & video collaboration and $12,000 cost savings with Avaya

Parkar Looks to the Future with Avaya’s Reliable Communication Solutions

Parkar Consulting & Labs, a Chicago‑headquartered product engineering and digital transformation firm with 150+ employees and global offices, needed a single, open‑standards communications solution for a new Pune office. With customers spread worldwide and a strict rollout timeline, Parkar required reliable networking, unified communications and video collaboration that would integrate with existing UC systems, enable mobility and be deployed quickly without risking costly downtime.

Avaya and partner ISK implemented an Avaya IP Office SMB platform (150 users with 1600/9600 IP phones and 10 power‑user licenses), Scopia XT5000 video conferencing and 3500 series switches, delivering fast, end‑to‑end deployment and 24/7 support. The solution integrated with Parkar’s CRM, saved about $12,000, eliminated communication outages, and increased mobility, collaboration and overall productivity across the organization.

Parkar Consulting & Labs

Saroj Hange

Solutions Consultant