Case Study: Allegiant Technology achieves rapid, secure cloud communications and scalable growth with Avaya

Allegiant Technology Drives Business Results by Delivering Communications & Collaboration Capabilities When, Where, & How Customers Need It

Allegiant Technology, founded in 2003, is a 42‑person technology solutions provider and long‑time Avaya partner serving over 1,000 clients. Faced with the need to maintain reliable collaboration for geographically dispersed customers, rapidly deliver new communications capabilities, and respond to growing demand for cloud and hybrid‑cloud options while offering flexible OpEx/CapEx models, Allegiant set out to evolve from traditional PBX and networking services to managed and hosted UC offerings.

Allegiant built virtualized UCaaS—both dedicated hosted and multi‑instance—on Avaya IP Office using VMware and NetApp in an SSAE‑16 data center, plus web‑based management, strong physical and cyber security, and financing options. The move cut delivery times, enabled rapid customer rollouts (examples: Jurox, Challenger Sports, Interface Technologies), and drove business growth: cloud services reached 15% of revenue within nine months and customers increasingly commit to multi‑year contracts, creating steadier, recurring revenue.

Allegiant Technology

Bryan Dancer

President and CEO