Spok B2B Case Studies & Customer Successes

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Spok, Inc., a wholly-owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, VA, is proud to be the global leader in critical communications for healthcare, government, public safety, and other industries. Spok delivers smart, reliable solutions to help protect the health, well-being, and safety of people around the globe.

Case Studies

Showing 83 Spok Customer Success Stories

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Accor Group Hotels achieves reliable multi-site staff communications and improved guest service with Spok

Accor Group Hotels logo

Aspen Healthcare achieves faster nurse response and improved patient care with Spok Fusion clinical alerting

Aspen Healthcare logo

Atlantic Health System achieves 24/7 automated directory and 95%+ call completion with Spok

Atlantic Health System logo

Banner Health achieves faster critical-code response and improved NICU family communication with Spok Messenger

Banner Health logo

Bay Area Hospital achieves secure, mobile clinical communications and improved nurse efficiency with Spok

Bay Area Hospital logo

Bermuda Hospitals Board achieves 83% faster disaster notifications and 50% faster Code Blue response with Spok Care Connect

Bermuda Hospitals Board logo

Bethany Christian Care achieves faster response times and compliance with Spok Fusion

Bethany Christian Care logo

Chambers County achieves reliable emergency coverage and faster response times with Spok Messenger

Chambers County logo

Children's Hospital Colorado achieves quieter, more reliable communications with Spok

Children's Hospital Colorado logo

City of Clifton Police Department achieves NG9-1-1 readiness and reliable, redundant emergency dispatch with Spok pc/psap

City Of Clifton Police Department logo

City of Newark, New Jersey achieves integrated, faster 9-1-1 call handling with Spok pc/psap

City Of Newark, New Jersey logo

Coffs Harbour Hospital achieves faster alarm response and streamlined mobile clinical communications with Spok Messenger

Cornell University achieves reliable, efficient 9-1-1 call handling with Spok pc/psap

Cornell University logo

Douglas County Sheriff’s Office achieves rapid, reliable critical alerting with Spok

Douglas County Sheriff’s Office logo

Epworth HealthCare achieves faster clinical response and quieter hospitals with Spok Messenger

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Fort Stewart/Hunter Army Airfield achieves operator-free, faster morale calls with Spok's Smart Speech Morale Call

Fort Stewart Hunter Army Airfield logo

Foxwoods Resort Casino achieves fast, accurate E9-1-1 caller location and improved emergency response with Spok Enterprise Alert

Foxwoods Resort Casino logo

Franciscan St. Anthony Health achieves faster STEMI response and halves code initiation time with Spok e.Notify

Franciscan St. Anthony Health logo

Froedtert Hospital and The Medical College of Wisconsin achieve secure, reliable clinician communications with Spok Mobile (Spok)

Froedtert & the Medical College logo

Greenslopes Private Hospital achieves faster caregiver response and reliable clinical alerting with Spok Messenger

Greenslopes Private Hospital logo

Gundersen Health System achieves faster, auditable emergency response with Spok e.Notify

Gundersen Health System logo

Hospital for Special Surgery achieves faster critical alarm response and remote-ready communications with Spok Care Connect

Hospital for Special Surgery logo

Hunterdon Medical Center achieves MICU call-recording compliance and faster response times with Spok Call CapSure

Hunterdon Medical Center logo

Indiana University Health (IU Health) achieves a reduction in fire‑drill notification time from ~30 to 1–2 hours/year with Spok e.Notify

Indiana University logo

IU Health Goshen Hospital cuts door-to-inflation time from 129 to 68 minutes with Spok e.Notify

Iu Health Goshen Hospital logo

LifeBridge Health achieves faster call handling and improved on-call scheduling with Spok Healthcare Console and Spok Web Directory

Lifebridge Health logo

Lynden Aged Care achieves faster resident response times and streamlined staff communications with Spok Messenger

Lynden Aged Care logo

Maimonides Medical Center achieves accurate, up-to-date staff directories and streamlined on-call scheduling with Spok

Maimonides Medical Center logo

McLaren Northern Michigan achieves faster critical messaging and higher physician satisfaction with Spok Care Connect

Mclaren Northern Michigan logo

Medical Center Health System achieves faster, more accurate clinical communications with Spok Data Integrity Service

Medical Center Health System logo

Memorial Sloan Kettering Cancer Center achieves secure, reliable patient communications with Spok encrypted paging

Memorial Sloan Kettering Cancer Center logo

UnityPoint Health - Meriter achieves streamlined, reliable on-call scheduling and cuts paper copies with Spok

Meriter-Unitypoint Health logo

Mesquite Independent School District achieves accurate classroom 9-1-1 location and faster emergency response with Spok Enhanced 9-1-1

Mesquite Independent School District logo

Middlesex County College automates 90% of calls and reduces wait times with Spok speech recognition

Middlesex County College logo

Mont Belvieu Emergency Services achieves reliable, flexible critical alerting with Spok

Mont Belvieu Emergency Services logo

Munson Medical Center achieves dramatically faster emergency response and handles rising call volume with Spok

Munson Medical Center logo

New South Wales Rural Fire Service achieves faster, more reliable emergency alerts and quicker volunteer response with Spok Messenger

New South Wales Rural Fire Service logo

North Bristol NHS Trust achieves faster caller service and improved patient safety with Spok Healthcare Console

North Bristol NHS Trust logo

North Mississippi Medical Center achieves faster, more accurate and secure clinical communications with Spok

North Mississippi Medical Center logo

Norton Healthcare (Kosair Children's Hospital) achieves faster, coordinated clinical alerts and Code 300 responses with Spok Messenger (Spok)

Norton Healthcare logo

Oregon Health & Science University achieves improved data integrity and operational efficiency with Spok

Oregon Health & Science University logo

Orlando Health achieves faster call handling and 95% answer rate with Spok Smart Console (Spok)

Orlando Health logo

Ozcare achieves faster response times and reliable critical communications with Spok Fusion

Ozcare logo

Palmetto Health Tuomey achieves 11% faster ED discharges and streamlined critical-test result communication with Spok

Palmetto Health Tuomey logo

Parkland Health & Hospital System speeds emergency response and streamlines communications with Spok

Parkland Health and Hospital System logo

Peninsula Regional Medical Center achieves a 70% reduction in code blue alerts and streamlined clinical communications with Spok Care Connect (Spok)

Peninsula Regional Medical Center logo

PinnacleHealth System achieves faster patient discharges and quicker clinician response with Spok Messenger

Pinnaclehealth System logo

Presbyterian Healthcare Services achieves faster nurse response and higher patient satisfaction with Spok Messenger

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Regina Qu’Appelle Health Region achieves dramatically faster emergency response with Spok e.Notify

Regina Qu’appelle Health Region logo

Roswell Park Cancer Institute achieves secure, mobile clinical communication and faster patient care coordination with Spok Mobile (Spok)

Roswell Park Cancer Institute logo

Rutland Regional Medical Center achieves 75% faster call handling and $35K annual savings with Spok Care Connect

Rutland Regional Medical Center logo

San Diego State University achieves 24/7 automated call handling and $50K annual savings with Spok Speech

San Diego State University logo

Sentara Healthcare achieves increased call center efficiency and improved clinician workflows with Spok

Sentara Healthcare logo

Sentara Healthcare achieves streamlined code calls and stronger business continuity with Spok

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Southern New Hampshire Health System achieves 55% offload of live operator calls and brings physician answering services in-house with Spok

Southern New Hampshire Health System logo

St. Dominic Hospital achieves under 3% call abandonment and faster emergency response with Spok Care Connect

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St. Michael's Hospital achieves faster, more efficient and secure staff communications with Spok Mobile (Spok)

St. Michael's Hospital logo

St. Vincent’s Hospital achieves faster response times and reduced alarm fatigue with Spok Messenger (Spok)

St. Vincent’s Hospital logo

The Ottawa Hospital achieves secure, efficient clinician communication and more patient time with Spok Mobile (Spok)

The Ottawa Hospital logo

The Peninsula Hotels achieves faster guest response and increased staff efficiency with Spok Messenger (Spok)

The Peninsula Hotels logo

The Yachts of Seabourn achieves reliable, integrated crew communications for five‑star service with Spok

The Yachts Of Seabourn logo

TidalHealth Peninsula Regional cuts ED boarding time and boosts provider satisfaction with Spok Go

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TidalHealth cuts code blue alerts by 70% and streamlines clinical communications with Spok Care Connect

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U.S. Army achieves $1.3M in savings and faster, Y2K-ready call handling with Spok's Automated Directory Attendant System

U.S. Army logo

Union Hospital of Cecil County achieves 50% reduction in communication breakdowns with Spok Care Connect

Union Hospital of Cecil County logo

University of California, Berkeley achieves faster, more accurate 9-1-1 response with Spok pc/psap

University of California Berkeley logo

University of Maryland Capital Regional Health achieves 50% faster critical code deployment and HIPAA-compliant secure communications with Spok

University of Maryland Capital Regional Health logo

University of New Mexico Hospital achieves 77% faster answer times and 80% improved call scores with Spok

University of New Mexico Hospital logo

University of Pittsburgh Medical Center achieves streamlined operator workflows and single-click access to contact details with Spok

University of Pittsburgh Medical Center logo

University of Utah Health Care achieves secure, timely clinician communication and faster critical alerts with Spok

University of Utah Health Care logo

University of Utah Health Care achieves a 20% reduction in sepsis mortality and faster rapid-response care with Spok Care Connect

University of Utah Health Care logo

University of Utah Health Care achieves a reduction in operator turnover from 47% to 20% and boosts engagement with Spok operator console

University of Utah Health Care logo

UPMC Pinnacle achieves faster clinician response and improved bed management with Spok Messenger

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UW Health achieves uninterrupted, equally efficient remote contact center operations with Spok

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Vail Health achieves 50% faster hospitalist response and streamlined clinical communication with Spok Care Connect

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VCU Health System achieves faster, secure clinician communications and 15% reduced call-handling time with Spok Care Connect (Spok)

VCU Health System logo

VCU Health System achieves uninterrupted, secure communications for international cycling championships with Spok

VCU Health System logo

VHC Health achieves seamless Epic integration and streamlined clinical communications with Spok Care Connect

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Virginia Hospital Center achieves streamlined clinical workflows and increased operator efficiency with Spok

Virginia Hospital Center logo

WakeMed Health & Hospitals achieves secure, traceable mobile clinician communications with Spok Mobile (Spok)

WakeMed Health & Hospitals logo

Western Cape Department of Health achieves rapid, reliable emergency notifications with Spok Messenger

Western Cape Department Of Health logo

Woman’s Hospital achieves reliable, secure emergency communications during historic flooding with Spok Mobile (Spok)

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Yale New Haven Health achieves 73% faster emergency notifications—reaching 20,000+ employees in 8 minutes with Spok e.Notify (Spok)

Yale New Haven Health logo

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