ACI Worldwide

ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, a myriad of organizations utilize their electronic bill presentment and payment services. Through their comprehensive suite of software solutions delivered on customers’ premises or through ACI’s private cloud, they provide real-time, immediate payments capabilities and enable the industry’s most complete omni-channel payments experience.

Case Studies

Showing 104 ACI Worldwide Customer Success Stories

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Simplifying the payments process for staff and offering more flexibility for students

A.T. Still University logo

Absa Bank Brings Mobile Banking to the Masses

ABSA Bank logo

Reducing Risk and Supporting International Sales at Aegean Airlines

Aegean Airlines logo

Akron Utilities - Customer Case Study

Akron Utilities logo

How Alto Global Delivers for Its Merchants

Alto Global Processing logo

How Auchan Retail Keeps Its Payments Fresh and Future-Ready

Auchan Retail logo

Auto Lender Wins over Customers with Debit Card Payments

Banca Sella Drives Innovation with ACI Solutions

Banca Sella logo

ACI® Issuing™ Solution Modernizes Payment Capabilities for Bank of Abyssinia

Bank of Abyssinia logo

ACI Self-Service Banking solutions at Bank of Blue Valley

Bank of Blue valley logo

Bank of New Zealand Addresses the Issue of Counterfeit Cards

Bank of New Zealand logo

How BCU Collected More Than $1 Million in PastDue Payments

Baxter Credit Union logo

Blue Cross Blue Shield of Michigan Talks Meeting Member Demands in Healthcare

Blue Cross Blue Shield of Michigan logo

Expanding Into the Acquiring Market Through a Multi-Cloud Approach

C6 Bank logo

Preventing money laundering and bank fraud in the banking industry

Cinemex Uses ACI Omni-Commerce to Increase Sales

Cinemex logo

Coast Capital Savings Fighting Financial Crime with an Enterprise Solution

Coast Capital Savings logo

Conductor Enters Acquiring Processing Market with Cloud-Enabled Solutions

Conductor logo

Credit Union Loan Source Modernizes Its Auto Loan Payments Experience

Credit Union Loan Source logo

Reducing Risk and Supporting Customer Service at Crew Clothing

Crew Clothing logo

Dock A Leading Payments Platform Company Successfully Expands Into the Latin American Acquiring Market

Dock logo

European-Based Banking Institution - Customer Case Study

Federal Bank Works to Transform Payments in India

Federal Bank logo

Federal Bank of India Improves Fraud Mitigation

Federal Bank logo

Prognosis Helps Fifth Third Processing Solutions Unlock The Value of its Information

Fifth Third Processing Solutions logo

Finish Line - Customer Case Study

Finish Line logo

First Hawaiian Bank Manages Payments Modernization with the SaaS-Based ACI® High Value Real-Time Payments™ Solution

First Hawaiian Bank logo

Flushing Savings Bank - Customer Case Study

Flushing Savings Bank logo

How One Utility Company Drove Savings and Satisfaction with Mobile Billing

Quickly helping those in need with ACI Speedpay

Gateway, Shaw and ACI Increase Collections By 58%

Gateway Financial Solutions logo

Georgia United Credit Union Increases Satisfaction with Expanded Payment Options

Georgia United Credit Union logo

Giant Eagle Soars with ACI® Omni-Commerce™ Solution

Giant Eagle logo

Global Bank - Customer Case Study

Global Fashion Retailer Saves Millions With ACI® Chargeback Indemnification™ , Part of the ACI Fraud Management™ Solution

Personalized Service Helps Hancock Bank Customize Risk Management and Decrease False Positives

Hancock Bank logo

HDFC Transforms Customer Experience at the ATM

HDFC Bank logo

Heartland Bank Drives Savings and Customer Loyalty with Online Marketing Strategy

Heartland Bank logo

Horizon Increases Members 400% with New Insurance Payments System

Horizon Healthcare Services logo

HSBC Bank UK Creates a Highly Customized System

HSBC Bank logo

HyVee drives retail success with ACI Software

Hy-Vee, Inc. logo

Hy-Vee, Inc Gains In-House Command of Transaction Processing

Hy-Vee, Inc. logo

Easy Payments Pay Off for Indiana Farm Bureau

Indiana Farm Bureau Insurance logo

Indiana Wesleyan University saves hundreds of thousands of dollars with ACI Worldwide

Indiana Wesleyan University logo

ING Banking at Web Scale with ACI BASE24-eps

ING logo

John Lewis Partnership Delivers Frictionless, Secure Checkout Experience for Customers

John Lewis Partnership logo

How One Large Auto Lender Drove Satisfaction With ACI Speedpay

How One Banner College Drove Collections Through Simplified Payments

How One College Achieved Nacha and PCI Compliance in Just Three Weeks With ACI Worldwide

Large Financial Institution Introduces Pan-European Payments System

PSP Success Enabling a Threefold Cross-Border Conversion Rate Increase

Large Telecom Merchant Increases Revenue Visibility, Reduces Leakage With ACI’s Reconciliation Solution

Top-Five Mortgage Servicer Profits from ACH and Debit Card Payments

LCEC Saves $3M a Year with Expanded Payment Options

LCEC logo

Canadian Bank Prevents Money Laundering and Bank Fraud

Leading Consumer Finance Company Reduces Disbursement Time to Mere Seconds

Leading Continental European Bank - Customer Case Study

Enabling Dynamic Growth Through Integrated Payment Solutions

How a Leading Insurer Transformed Its Payments and Increased Customer Satisfaction

Leading UK MVNO Company - Customer Case Study

Major European Retail Bank - Customer Case Study

Mango and ACI Worldwide Increase Acceptance, Reduce Risk and Expand eCommerce Reach

Mango logo

Mastercard Utilizes ACI for Integrated Processing Solutions

MasterCard logo

Millersville University - Customer Case Study

Millersville University logo

Moneris Solutions Reducing Operating Costs and Improving Service with ACI

Moneris logo

Monroe County Water Authority Gives 200,000 Customers Easy Pay Option

Monroe County Water Authority logo

National Australia Bank Foils Fraudsters with ACI Proactive Risk Manager

National Australia Bank logo

Nationwide Building Society achieves market leading fraud reduction

Nationwide logo

Northwood University - Customer Case Study

Northwood University logo

Driving Self-Service and a Seamless Customer Experience With ACI® Walletron™ , Part of the ACI Speedpay® Solution

Octane logo

Ohio Mutual Insurance Raises Billing Satisfaction

Ohio Mutual Insurance Group logo

Oklahoma Wesleyan University Transforms Its Payments Experience in 60 Days

Oklahoma Wesleyan University logo

OTP Bank uses mobile alerting to drive down fraud rates and increase customer engagement

OTP Bank logo

Doing Payments Better, Quicker and at Scale

Paystrax logo

Facilitating Cross-Border Expansion with Open Payments Architecture

Peach Payments logo

Petrol Pumps and Convenience Store - Customer Case Study

Pick N Pay Boosts Online Sales by 30% With Click and Collect

Pick n Pay logo

Open Technology at the Core of Global Payments

Planet Payment logo

Rabobank Uses Prognosis to Monitor 24/7 Transactions

Rabobank logo

Exploring the Future of Payments Collections in Auto-Finance with SAFCO

SAFCo logo

A family business grows into a sporting giant

Scheels logo

Shasta College Achieves Nacha and PCI Compliance in Just Three Weeks With ACI Worldwide

Shasta College logo

Sheetz Convenience-Stores Drive Transactions with ACI Retail Commerce Server

Sheetz logo

State Bank of India Manages Nation’s Largest ATM Network

State Bank of India logo

Sps Maintains Customer Service-Level Goals with Prognosis for Postilion

Strategic Payments Services logo

Strategic Payments Services Maintains Customer Service Level Goals

Strategic Payments Services logo

Streetwear Retailer Combats Excessive Chargebacks to Deliver Double-Digit Revenue Growth

Swedbank Goes Beyond SCA to Protect Customers

Swedbank logo

Teb Takes on the Fraudsters in Turkey

TEB logo

The BENEFIT Company brings online payments to Bahrain

The BENEFIT Company logo

Delivering Big Bank Features with Local Bank Service

The Palmetto Bank logo

Tompkins Financial Corporation Tompkins Improves Online Banking Up-Time with Move to the ACI Data Center

Tompkins Financial logo

Top-25 Bank Boosts Loan Portfolio Performance with Debit Card Payment Processing

Reducing Risk, Fraud And Downtime Two Financial Institutions Make The Switch to ACI Money Transfer System

UC San Diego Health Transforms Bill Payments to Improve Patient Satisfaction

UC San Diego Health System logo

Union Bank of India Delivers Remittances at ATMs

Union Bank of India logo

Customer Empowerment Through Banking Innovation

Union Bank of India logo

How Campus Payment Systems Can Improve Student Satisfaction by 25%

Ursinus College logo

Enhancing Convenience and Choice for the Utility Customer

Washington Gas Company logo

Delivering on Emerging Payment Technologies

Wendy's logo

Westpac New Zealand gets proactive in the fight against Fraud

Westpac logo

Westpac New Zealand Prepares for Real-Time Payments

Westpac logo

How ACI Automated Dispute Manager is helping Woodforest continue to grow

Woodforest National Bank logo

ACI Provides Hosted Payments Solution for One of the World’s Largest Retailers

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