Case Study: Leading Canadian Bank achieves 98% fraud detection and major alert/resource reductions with ACI Worldwide's Proactive Risk Manager

Canadian Bank Prevents Money Laundering and Bank Fraud

Leading Canadian Bank faced stricter federal anti‑money laundering requirements and rising cross‑channel fraud, and needed better customer profiling and fewer false positives so analysts could focus on genuine threats. The bank turned to ACI Worldwide, deploying ACI’s Proactive Risk Manager and engaging the ACI fraud consulting team to enhance detection and compliance.

ACI Worldwide configured customer profile tables, automated customer risk ratings, and implemented integrated rules and meta‑rules across monetary and non‑monetary channels. The deployment delivered measurable impact: a 98% fraud detection rate, an 84% reduction in debit‑card fraud alerts, a 50% reduction in AML alerts, a 50% cut in fraud‑monitoring analyst resources, improved auditor ratings and timely recovery of a customer’s nearly $30K loss.