Case Study: Indiana Wesleyan University saves $500,000 annually and streamlines campus payments with ACI Worldwide

Indiana Wesleyan University saves hundreds of thousands of dollars with ACI Worldwide

Indiana Wesleyan University (IWU), the largest private institution in the state with about 15,000 students, faced a time-consuming, manual payment process that required finance staff to receipt payments into its ERP, Ellucian Colleague. To eliminate that administrative burden, IWU turned to ACI Worldwide and implemented ACI Worldwide’s UP Bill Payment Solution (formerly Official Payments) to provide a secure, campus-wide e-commerce payment platform.

ACI Worldwide’s solution integrated with IWU’s ERP to automate receipts, enable credit card, debit and e-check payments, host one-off event pages, and add payment-plan functionality. As a result, IWU saved $500,000 annually, passed transaction fees to payers, gave students instant payment confirmation and free e-check options, and eliminated numerous manual hours for finance staff — outcomes credited directly to ACI Worldwide’s platform and support.

Indiana Wesleyan University

Zach Whitesel

Assistant Controller and Director of Cash