Case Study: Leading Healthcare Services Company achieves rapid, compliant, scalable e-payments rollout in 30 days with ACI Worldwide (Speedpay)

Enabling Dynamic Growth Through Integrated Payment Solutions

Leading Healthcare Services Company faced a rapidly growing demand for electronic payments that its cumbersome legacy system could not handle and that no longer met compliance requirements. With just 30 days to transition and expand payment options, the company turned to ACI Worldwide and its ACI Speedpay solution to modernize bill presentment and payment processing.

ACI Worldwide implemented the ACI Speedpay bill payment engine—deploying one-time and recurring payments, bill presentment, eLockbox and integrated front-end channels—which enabled the company to launch a new electronic payments system in one month. The platform eliminated legacy delays and batch backlogs, converted more than 20,000 paper payments per month to electronic via eLockbox, now processes over 200,000 electronic payments monthly, delivers sub‑5 second responses for 100% of web transactions, reduced staffing needs, and supports management of millions of invoices.