Case Study: Large Banner College boosts collections and modernizes payments with ACI Worldwide

How One Banner College Drove Collections Through Simplified Payments

Large Banner College, a large West Coast higher-education institution, needed to modernize an outdated payments system that relied on cash, check and mailed payments. Long lines, lost or delinquent mailed payments, and student demand for digital options drove the college to find a vendor who could integrate with its Banner platform; they selected ACI Worldwide and its ACI Speedpay® solutions to work with Banner 9 by Ellucian.

ACI Worldwide implemented ACI Speedpay® integrated with Banner 9 to enable omni-channel payments, adding credit and debit card processing and point-of-sale capabilities while centralizing fee collection in the business office. The solution dramatically reduced wait times, increased payment security, improved collections and reduced delinquencies, raised student and family satisfaction, and lowered internal costs while enabling new fee-driven revenue.